Louis Cortes
Miami
Summary
Experienced sales professional with a focus on client engagement and revenue growth. Skilled at identifying customer needs and creating customized sales strategies that consistently achieve positive results. Recognized for reliability and a team player mindset, committed to promoting collaboration and adaptability in dynamic team settings.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
HD Supply/Whitecap
03.2019 - 12.2021
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Processed required paperwork to expedite handling of shipped and received goods.
Sales Associate
Advance Auto Parts
01.2022 - 01.2024
- Set and met ambitious consumer-driven goals to increase department performance
- Maintained quantity, accuracy and availability for parts inventory
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Inside Sales Representative
White Cap Construction Supply Inc.
01.2024 - 04.2025
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Set up new accounts, established customer credit and set up payment methods.
Education
High School -
Westland
Hialeah, FLSkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Relationship development
- Adept multi-tasker
- Driven
- Client relationship management
Language
English Fluent
Spanish Fluent
Timeline
Inside Sales Representative
White Cap Construction Supply Inc.
01.2024 - 04.2025
Sales Associate
Advance Auto Parts
01.2022 - 01.2024
Warehouse Associate
HD Supply/Whitecap
03.2019 - 12.2021
High School -
Westland
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