Louis Costanza
Jackson,NJ
Overview
6
6
years of professional experience
Work History
Frame Shop Manager
Hobby Lobby
Howell Township, NJ
05.2021 - Current
- Trained new employees in proper use of tools and equipment related to picture framing services.
- Prepared estimates for custom framing projects according to customer requirements.
- Resolved customer service issues in a timely manner while ensuring satisfaction levels remained high.
- Created custom designs for customers using specialized software.
- Assisted customers in selecting frames, mats, and glass appropriate for their artwork or photographs.
- Supervised staff members working on custom framing projects to ensure accuracy and quality standards were met.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized and managed the day-to-day operations of a frame shop.
Framer
Michaels Craft Store
Freehold, NJ
09.2018 - 03.2021
- Applied mounting strips or adhesive to secure artwork within the frame.
- Adhered decorative fabrics around edges of frames as requested by customers.
- Assessed artwork, determined size of frames, and selected appropriate materials and colors.
- Installed corner keys to hold frames together securely.
- Conferred with clients and other interested parties regarding nature and content of artwork produced.
Education
Associate of Science - Computer And Information Sciences
Brookdale Community College
Lincroft, NJ05-2020
Associate of Science - Science
Brookdale Community College
Lincroft, NJ05-2017
Skills
- Java development
- Proficient in Microsoft office suite
- Solid analytical skills
- PL/SQL
- MySQL
- Customer service
- Scrum
- SDCL
- Python
- C/C
- Data collection
- Data entry
- Communication Skills
Timeline
Frame Shop Manager
Hobby Lobby
05.2021 - Current
Framer
Michaels Craft Store
09.2018 - 03.2021
Associate of Science - Computer And Information Sciences
Brookdale Community College
Associate of Science - Science
Brookdale Community College