Louis E.G. Salak
Ferndale,MI
Summary
Detail-oriented professional with nine years of experience coordinating complex client transactions and managing documentation in fast-paced environments. Skilled in prioritizing deadlines, resolving customer concerns, and ensuring regulatory compliance. Eager to leverage strong organizational and problem-solving abilities in logistics or supply chain operations to enhance operational efficiency.
Overview
9
9
years of professional experience
Work History
National Account Executive
American Heritage Lending LLC
06.2025 - 03.2026
- Coordinated communication between brokers and internal teams to expedite transaction processes.
- Managed multiple active files with accuracy and met deadlines while fostering professional relationships through effective conflict resolution and communication.
- Developed and maintained relationships with key national accounts to drive revenue growth.
- Analyzed market trends to identify new business opportunities and enhance competitive positioning.
Loan Consultant
Better Mortgage LLC
10.2024 - 02.2025
- Conducted market research to identify trends, informing strategic recommendations for product offerings.
- Oversaw client communication strategies, enhancing engagement and retention throughout the loan process.
- Analyzed financial documents to assess borrower eligibility, streamlining approval processes.
Senior Loan Advisor
Boxcar Mortgage Corporation
12.2023 - 10.2024
- Managed high volume of customer accounts, fostering strong client relationships through proactive communication.
- Analyzed financial documents to assess borrower eligibility and recommend suitable loan products.
- Developed customized financing solutions based on clients' unique needs and financial situations.
Senior Loan Officer
New American Funding
06.2021 - 02.2023
- Managed customer relationships throughout application and closing, coordinating efforts with processors, underwriters, and title companies to ensure smooth transactions.
- Maintained comprehensive documentation and ensured adherence to regulatory compliance, supporting efficient loan processing.
- Resolved customer concerns promptly, delivering exceptional service to enhance customer satisfaction.
Senior Mortgage Banker
Quicken Loans - Greater Detroit
08.2017 - 12.2020
- Developed and nurtured long-term customer relationships while managing large pipeline of accounts to ensure client satisfaction.
- Maintained compliance with federal lending regulations. Consistently achieve performance expectations while delivering excellent customer service.
- Coordinated multiple deadlines, ensuring accuracy and timely completion of tasks.
- Adapted to changing circumstances and priorities in dynamic work environment to meet client needs. to changing priorities in a fast-paced environment.
Education
Bachelor of Business Administration - Finance & Marketing
Grand Valley State University
04-2017
Skills
- Logistics coordination
- Client engagement
- Territory management
- Data-driven insights
- Regulatory compliance
- Competitive intelligence
- Business growth and retention
- Documentation & Record Management
- Data Entry and Process Coordination
- Team Collaboration
- Microsoft Office Suite
- Conflict resolution
- Pricing strategy
Timeline
National Account Executive
American Heritage Lending LLC
06.2025 - 03.2026
Loan Consultant
Better Mortgage LLC
10.2024 - 02.2025
Senior Loan Advisor
Boxcar Mortgage Corporation
12.2023 - 10.2024
Senior Loan Officer
New American Funding
06.2021 - 02.2023
Senior Mortgage Banker
Quicken Loans - Greater Detroit
08.2017 - 12.2020
Bachelor of Business Administration - Finance & Marketing
Grand Valley State University