Louis Jackson
North Providence,RI
Summary
Dedicated professional with many years in customer service and field work. Known for reliability, punctuality, and strong communication skills, consistently meeting delivery schedules and resolving customer concerns effectively.
Overview
40
40
years of professional experience
Work History
Driver
Herb Chambers Cadillac Of Warwick
Warwick, RI
02.2019 - 01.2026
- Ensured timely delivery of parts to customers, maintaining high service standards.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Conducted thorough vehicle inspections to guarantee safety and performance before transportation.
Telephone Lineman/Senior Customer Service Representative
Verizon
Providence, RI
07.1986 - 06.2017
- Installed and maintained overhead and underground telecommunications infrastructure.
- Collaborated with engineering teams to troubleshoot network issues and optimize service delivery.
- Conducted routine inspections to ensure compliance with safety standards and regulations.
- Worked on both dead and energized lines.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Performed maintenance and reconducting work in varied weather condition.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Followed all safety protocols and regulations while working at height and with live electricity.
Education
No Degree - Computer And Information Sciences
Community College of Rhode Island
Warwick, RIHigh School Diploma -
Henry Clay High
Lexington, KYSkills
- Time management
- Clean driving record
- Customer service
- Route planning
- Great customer service skills
- Punctual and dependable
- Team collaboration
Timeline
Driver
Herb Chambers Cadillac Of Warwick
02.2019 - 01.2026
Telephone Lineman/Senior Customer Service Representative
Verizon
07.1986 - 06.2017
No Degree - Computer And Information Sciences
Community College of Rhode Island
High School Diploma -
Henry Clay High