Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Louis Jones Tandon

Brockton,United States

Summary

Proven track record in enhancing delivery efficiency, notably with Now Delivery. Leveraged analytical skills and adaptability to optimize routes and handle sensitive medical documents securely. Excelled in relationship building and problem-solving, significantly improving team morale and minimizing errors in specimen handling. Demonstrated exceptional time management and interpersonal communication abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Medical Courier

Now Delivery
02.2024 - Current
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Supported team members during high-volume periods or absences by covering additional routes when necessary.
  • Increased accuracy in record-keeping through diligent documentation of shipment details, including pickup times, delivery locations, and recipient signatures.

Delivery Partner

Uber Eats
11.2020 - Current
  • Improved delivery efficiency by optimizing routes and adhering to strict timeframes.
  • Enhanced customer satisfaction by providing timely and accurate deliveries with a friendly demeanor.
  • Maintained vehicle safety and cleanliness, ensuring a positive image for the company.
  • Resolved customer issues promptly, resulting in increased loyalty and repeat business.
  • Proactively communicated any unforeseen obstacles or delays to customers, demonstrating transparency and professionalism in handling unexpected situations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Merchandise Sales Associate

Lowes Home Improvment
07.2021 - 10.2022
  • Boosted merchandise sales by implementing creative visual displays and strategic product placement.
  • Enhanced customer satisfaction by providing exceptional service, addressing inquiries, and resolving issues promptly.
  • Contributed to store profitability by consistently meeting and exceeding sales targets through upselling techniques and product knowledge.
  • Collaborated with team members for efficient inventory management, ensuring stock levels were maintained and replenished as needed.
  • Conducted regular audits of merchandise displays, ensuring compliance with company standards and visual guidelines.
  • Improved team morale with open communication and active participation in staff meetings to address challenges or areas for growth.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Supported fellow associates during high-traffic periods through teamwork and effective multitasking capabilities.

Education

Photonics

Stonehill College
North Easton, MA
06.2025

Electrical Engineering

University of Massachusetts - Lowell
Lowell, MA
07.2021

High School Diploma -

South Shore Charter Public School
Norwell, MA
05.2021

North Andover High School
North Andover, MA
04.2019

Skills

  • Clean Driving Record
  • Analytical Skills
  • Multitasking Abilities
  • Problem-solving abilities
  • Package pickup and delivery
  • Time Management
  • Relationship Building
  • Self Motivation
  • Attention to Detail
  • Active Listening
  • Interpersonal Communication
  • Adaptability and Flexibility

Accomplishments

Boy Scouts of America

  • Star Scout


Community Activism

  • Helped to increase voter mobility
  • Lead trainer for young voters on voter access network (VAN), phone banking, and door-knocking


Fix it collaborative startup

  • Repaired and replaced iPhone/iPad screens and batteries
  • Troubleshooting

Timeline

Medical Courier

Now Delivery
02.2024 - Current

Merchandise Sales Associate

Lowes Home Improvment
07.2021 - 10.2022

Delivery Partner

Uber Eats
11.2020 - Current

Photonics

Stonehill College

Electrical Engineering

University of Massachusetts - Lowell

High School Diploma -

South Shore Charter Public School

North Andover High School

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Louis Jones Tandon