Louis Malhenzie
San Diego,CA
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged hospitality and safety awareness skills at Denny's Restaurant to significantly improve service efficiency. Skilled in machine operation and team collaboration, I consistently exceeded quality expectations, demonstrating adaptability and strong verbal communication across roles. Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills. Diligent Service Assistant with proven track record in customer support and service efficiency. Known for enhancing customer satisfaction and streamlining processes. Proficient in managing client interactions and resolving issues promptly.
Overview
7
7
years of professional experience
Work History
Service Assistant
Denny's Restaurant
08.2022 - 06.2024
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Improved customer satisfaction by providing timely and efficient service assistance.
Machine Operator
Industrial Lighting Products
03.2020 - 08.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Improved product quality with thorough inspection and adjustment of machine settings.
Machine Operator.Welder.Painter
Invacare Corporation
02.2017 - 03.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Education
High School Diploma -
New Berlin Central High School
New Berlin, NY06.1982
Skills
- Customer Assistance
- Verbal and written communication
- Kitchen Support
- Hospitality
- Cleaning techniques
- Restroom Servicing
- Safety awareness
- Customer Relations
- Cafeteria equipment operations
- Table layout
- Wait Staff Support
- Kitchen Operations
- Cleaning
- Welding Techniques
- Manufacturing
- Multitasking Abilities
- Safety Compliance
- Equipment Operation
- OSHA
- Product Sampling
- Start Up Procedures
- Specification compliance
- Machine programming
- Shipping and Labeling
- Performance Evaluations
- OSHA Certification
- Attention to Detail
- Quality Assurance
- Machinery Operation
- Production Monitoring
- Forklift Operation
- Documentation And Reporting
- Plant Operations
- Strong Work Ethic
- Equipment Inspection
- Good Communication
- Production Documentation
- Health and Safety Regulations
- Machinery Cleaning
- Deburring skills
- Power and hand tools
- Workplace Safety
Timeline
Service Assistant
Denny's Restaurant
08.2022 - 06.2024
Machine Operator
Industrial Lighting Products
03.2020 - 08.2022
Machine Operator.Welder.Painter
Invacare Corporation
02.2017 - 03.2020
High School Diploma -
New Berlin Central High School
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