Louis Manders
Minneapolis,MN
Summary
Proven Personal Shopper at Hy-Vee, adept in multitasking and problem-solving, excelled in delivering personalized customer service and managing online orders efficiently. Leveraged attention to detail and relationship-building skills to enhance client satisfaction and support senior residents at The Waters Senior Living, showcasing a unique blend of empathy and organizational prowess.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
Hy-Vee
Oakdale, MN
11.2022 - Current
- Suggested comparable products to replace out-of-stock items.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Completed pickup and shopping orders for customers within the local area.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Active Life Coordinator
The Waters Senior Living
Oakdale, MN
02.2024 - 01.2025
- Learned and was knowledgeable regarding Alzheimer's and other types of dementia.
- Helped plan activities for elderly people in both senior living and memory care.
- Provided one-on-one conversations with residents in senior living and memory care.
- Assisted with small, assistant-like tasks daily.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, MN12-2026
Associate of Arts - Psychology
Century College
White Bear Lake, MN12-2024
Skills
- Multitasking
- Problem-solving
- Planning
- Attention to detail
- Customer service
- Online order processing
- Resident support
- Relationship building
- Social integration
Certification
- Mental and Behavioral Health Worker Certificate
Timeline
Active Life Coordinator
The Waters Senior Living
02.2024 - 01.2025
Personal Shopper
Hy-Vee
11.2022 - Current
Bachelor of Arts - Psychology
University of Minnesota
Associate of Arts - Psychology
Century College
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