Louis Martinez
Eugene,OR
Summary
Dedicated and enthusiastic Bartender with exceptional work ethic and passion for providing excellent customer service. Trained in customer service and guest loyalty, committed to ensuring a positive experience for every patron. Thrives in a team environment, valuing collaboration and teamwork to deliver exceptional service. Strong time management skills and organizational abilities to efficiently handle multiple tasks with attention to detail. Eager to quickly and effectively learn new tasks, adapting to any situation with ease.
Overview
7
7
years of professional experience
Work History
Bartender
Jackalope Lounge
02.2024 - 08.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
Drunken Fish LLC
07.2021 - 01.2024
- Served an average of 150 alcohol beverages daily, responsible for setup, maintenance and clean up of the bar area, ensured compliance with all local and state laws regarding liquor service.
- Boosted customer satisfaction ratings by 10% by providing excellent customer service and knowledgeable recommendations of the beer, wine, and spirits selection.
- Met or exceeded all closing duties, including properly stocking inventories, controlling cash transactions, and cleaning the bar a minimum of two times a day.
- Maintaining a clean, organized and stocked bar with all relevant supplies and properly updating bar inventory in the POS system.
Server/Bartender
Spice N Steam
12.2017 - 12.2021
- Kept register accurate through correct billing, payment processing and cash management practices.
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Set dining tables according to type of event and service standards
- Served an average of 100 guests per shift with an average check of $20
- Generated up to $3000 in daily sales, achieved 100% customer satisfaction rate, and reduced wait time by 25%.
Skills
- Bar restocking
- Basic accounting
- Mixology
- Safe service compliance
- Maintaining a clean bar
- Ordering bar supplies
- Salesmanship
- Preparing garnishes
- Craft cocktail preparation
- Anticipating guest needs
- Clear and effective communication
- Highly reliable
Timeline
Bartender
Jackalope Lounge
02.2024 - 08.2024
Bartender
Drunken Fish LLC
07.2021 - 01.2024
Server/Bartender
Spice N Steam
12.2017 - 12.2021
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