Experienced financial investigation analyst with experience in transaction monitoring and detailed in KYC reviews and documentation. Delivery optimized red flags money detection and mitigation. Also specialized in conducting compliance monitoring for operational processes, reviewing, and assessing data for compliance, and implementing compliance plans to optimize efficiency and transparency. Concentrated on analyzing regulatory data and information to maintain up-to-date working knowledge.
Overview
8
8
years of professional experience
Work History
Accounts Payable Specialist
GLO TAX SERVICE
IRVING, TX
04.2022 - 10.2023
Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Tracked income and expenses for business using accounting software.
Prepared and updated vendor files, tax documents and insurance information.
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Reconciled monthly statements and transactions to keep records accurate and current.
Loan Officer Assistant
FREEDOM MORTGAGE CORPERATION
REMOTE , FL
02.2019 - 04.2022
Assisted loan officers with the preparation of loan documents and closing packages.
Conducted credit checks, verified income and employment information, and obtained other required documentation from applicants.
Input data into loan origination system accurately and timely.
Answered questions regarding loan status and process from customers, real estate agents, title companies.
Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
Filed and maintained loan records.
Worked with third-party vendors to address and clear loan closing requirements.
Verified accuracy of all calculations related to mortgage payments, interest rates, taxes, insurance premiums.
Reviewed appraisals received from appraisers prior to submission for underwriting consideration.
Liaised between borrowers and realtors, title companies and loan company management.
AML Compliance Analyst
PNC Bank, NA
REMOTE, NC
01.2018 - 12.2020
Monitored and analyzed suspicious activities, identified potential money laundering activities, and reported the findings to management.
Conducted periodic reviews of customer accounts to ensure compliance with AML regulations.
Reviewed customer identification documents for accuracy, completeness, and authenticity.
Documented all research findings in a timely manner and maintained accurate records of transactions.
Analyzed transactional data using advanced analytics tools to identify patterns indicative of potential money laundering activities.
Reviewed account documentation submitted by customers prior to opening new accounts.
Identified areas where additional resources are needed for improved detection of money laundering activities.
Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
Customer Service Coordinator
Nestle Waters NA
Coppell, TX
03.2016 - 11.2019
Provided customer service assistance to customers via phone and email.
Developed relationships with customers to ensure satisfaction.
Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
Processed customer account changes with proprietary SAP software
Used SAP and EXCEL to update customer account information.
Oversaw logistics for customer deliveries.
Researched resolutions, contacted necessary departments and responded to customer by phone, mail or fax as follow-up.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Utilized various software applications such as CRM systems for tracking purposes.
SQL Database Administrator
New York Life Insurance Co
, TX
05.2017 - 05.2019
Tuned database performance, both database parameters and inefficient SQL and removed production performance bottlenecks.
Tune and optimize database performance, and debug code-based database objects.
Worked on manipulating the existing stored procedures to handle the business logic more effectively.
Created packages in SSIS with error handling.
Monitored system performance and troubleshooted any issues that arise.
Assistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax ServiceAssistant Manager/Income Tax Preparer at SGB Tax Pros Dba Jackson Hewitt Tax Service