Summary
Overview
Work History
Education
Skills
Additional Information
Memberships and Activities
Timeline
Generic

Louis Patierno

Alexandria,VA

Summary

Experienced banker expert at assessing customer needs, providing suitable products and guiding customers through the home loan process. In collaboration with partners, handle complex financial transactions using in-depth knowledge of loan products, services, lending regulations, and personal & business finance. Develop life-long customer relationships by providing excellent service.

Overview

23
23
years of professional experience

Work History

Supervising Loan Officer

PNC Bank
01.2018 - Current
  • Recruit, supervise and mentor a team of six loan originators and assistants, while continuing to build personal book of business.
  • Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
  • Collaborate and strategize with financial advisors, business bankers and retail partners to implement plans to create wealth and security through home ownership.
  • Serve in a leadership position in the LGBT Employee Resource, driving engagement and chapter growth through strategic partnerships with purpose-driven groups.
  • Assist clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.

Senior Mortgage Advisor

McLean Mortgage Corporation
01.2015 - 01.2018
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Developed and maintained relationships with customers, lenders and other third parties to generate new business opportunities

Mortgage Loan Officer

PNC Bank
01.2010 - 01.2015
  • Recognized as a top-producing member of the team, in terms of total production and cross-sell to Private Bank, Business Lending, and Retail Sales.
  • Explained very complex financial information to applicants in easy to understand language, turning customers into raving fans.

Branch Manager / Senior Loan Officer

First Potomac Mortgage Corporation
01.2008 - 01.2009
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Branch Manager / Senior Loan Officer

Carteret Mortgage Corporation
01.2002 - 01.2008
  • Managed a branch full of 16 highly-intense originators during the most explosive period in mortgage lending.
  • Originated over 100 loans annually with primary focus on creative solutions for affluent home buyers.

Education

Master of Arts - Liberal Studies

Georgetown University
12.2023

Bachelor of Business Administration - Finance And Accounting

The University of Texas At Austin
05.1991

Skills

  • Deep knowledge of home lending industry
  • Customer service-focused
  • Financial analysis aptitude
  • Relationship building and management
  • Sales mastery
  • Collaborative workplace professional

Additional Information

Dog dad, life learner, sober, fit, funny

Memberships and Activities

  • Mortgage Bankers Association / Metropolitan Washington
  • Greater Capital Area Association of Realtors (GCAAR)
  • Equality Chamber of Commerce (Washington's LGBT business association)
  • Catholic Business Network - linking a community of executives and community leaders
  • PNC's Grow Up Great - a campaign to promote health and education for pre-school children
  • Junior Achievement - providing opportunities for financial literacy to teens
  • The Father McKenna Center - a full-service community resource for at-risk adult men
  • Martha's Table - strengthening the community with food markets and early childhood education

Timeline

Supervising Loan Officer

PNC Bank
01.2018 - Current

Senior Mortgage Advisor

McLean Mortgage Corporation
01.2015 - 01.2018

Mortgage Loan Officer

PNC Bank
01.2010 - 01.2015

Branch Manager / Senior Loan Officer

First Potomac Mortgage Corporation
01.2008 - 01.2009

Branch Manager / Senior Loan Officer

Carteret Mortgage Corporation
01.2002 - 01.2008

Master of Arts - Liberal Studies

Georgetown University

Bachelor of Business Administration - Finance And Accounting

The University of Texas At Austin
Louis Patierno