Goal-oriented digital sales professional with proven strengths in target market identification, online sales techniques, and CRM proficiency. Committed to driving sales growth through tailored solutions and strong customer relationships.
Overview
14
14
years of professional experience
Work History
Digital Sales Representative
Spectrum/Charter
West Columbia, SC
06.2020 - Current
Developed and maintained strong customer relationships to drive sales growth.
Identified customer needs and proposed tailored solutions for digital products.
Collaborated with marketing teams to execute promotional campaigns effectively.
Analyzed market trends to refine sales strategies and enhance competitive positioning.
Trained new team members on product features and sales techniques.
Sales and Service Representative
West Shore Home
Columbia, SC
02.2019 - 04.2020
Managed customer inquiries and resolved issues to enhance service experience.
Collaborated with team members to optimize sales processes and improve customer satisfaction.
Utilized CRM software to track interactions and maintain accurate customer records.
Trained new staff on company policies, product knowledge, and sales techniques.
Sales Coordinator
Select Security Systems
Lancaster, PA
08.2017 - 01.2019
Coordinated sales activities and schedules to optimize team productivity.
Developed and maintained customer relationships to enhance client retention.
Assisted in preparing sales presentations and proposals for clients.
Implemented tracking systems for leads, improving follow-up processes.
Sales and Service Representative
E.W. Droppa & Associates
Westminster, MD
02.2017 - 07.2017
Developed product presentations that effectively communicated features and benefits to clients.
Analyzed customer feedback to identify trends and implement service improvements.
Led initiatives to streamline operations, increasing efficiency in service delivery.
Mentored junior representatives, fostering a culture of continuous learning and development.
Centralized Sales Representative & Coordinator
First Data
Hagerstown, MD
07.2012 - 02.2017
Developed and maintained strong client relationships to drive sales growth.
Conducted market research to identify new business opportunities and customer needs.
Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Trained and mentored junior sales staff on best practices and product knowledge.
Analyzed sales data to inform strategic decision-making and optimize performance.
Digital Sales Representative;Sales Support Analyst at HPE-Hewlett Packard EnterpriseDigital Sales Representative;Sales Support Analyst at HPE-Hewlett Packard Enterprise