Louis Sobero
Fontana,CA
Summary
Nursing student trained in person-to-person communication and service looking for work focused around inventory management and workspace organization and logistics. Have lengthy experience in food and retail positions as well as manufacturing technician work, and my best skills are in teamwork, problem solving, process improvement and attention to detail.
Overview
6
6
years of professional experience
Work History
Fulfillment Center Team Member (Returns)
QVC
10.2022 - 08.2023
- Learned all functions within the Returns Department of QVC warehouse, most importantly Process and Debox, consisting of receiving/scanning/processing returned customer products and verifying product quality to be sorted into sold-as-new PPA (pending putaway), retail store or outside sales, or damaged products, as well as correcting any order mistakes (wrong item/quantity sent etc.) in order to provide the best customer service experience possible.
Dishwasher/Fry Cook Kitchen Staff
Topgolf
04.2022 - 10.2022
- Responsible for working with team to wash all guest dishware and kitchen/prep kitchen cookware, housekeeping, and closing of the kitchen on each shift
- Worked as shift lead, training new hires and directing activity in the dish pit for the most organized and efficient workflow.
Merchandise Associate/Cleaning Associate
Marshalls
01.2022 - 07.2022
- Trained in efficient customer service and processing of store items
- Expected to maintain good awareness of suspicious activity while on the clock and maintain organization and cleanliness of the sales floor, recovering dropped/misplaced items
- Volunteered to fill in for janitorial duty on some days needed, sweeping/mopping the sales floor and cleaning/restocking the restrooms before opening.
Frito Lay PKG/WHSE Temp
Chano & Son Inc.
10.2020 - 05.2021
- Trained at Rancho Cucamonga site to work in and around the boxes department of the warehouse on 2nd shift
- Maintained position as utility most days, assembling product schedules to bring to packaging technicians on the factory floor and then removing trash pallets from each department for disposal by receiving the whole shift, as well as clearing up all trash/unusable boxes from each department on the first floor
- Ran tote boxes of raw product for later packaging in each tote department, meeting tote quota each shift as needed
- Completed other miscellaneous tasks when the main job was done such as cleaning up product overflow, running out dumpsters to the trash compactor, packaging boxes on the packing line, completing changeovers/breakdowns etc.
Seasonal Merchandise Associate
Ross Stores
11.2020 - 01.2021
- Helped unload and distribute daily shipment of store merchandise to respective department aisles each shift
- Operated the cashier station at the front as needed once primary stockroom tasks were complete
- Assisted with any other daily store goals and maintenance when necessary.
Restaurant Busser/Dishwasher
Richie's Real American Diner
10.2019 - 02.2020
- Responsible for cleanup and maintenance of all tables in the restaurant while on shift, restocking all silverware/plates in kitchen and front expo area
- Washed all incoming dirty plates/kitchenware when not bussing tables, as well as sweeping/cleaning all areas behind registers
- Restaurant closing and disposal of all trash, preparing all areas and materials for next day's shift
- General assistance of servers, managers, and customers, attending to all tasks to satisfy customers needs.
House Team Residential Assistant
Vassar College
08.2018 - 05.2019
- Collaborated with other house team members to organize and develop weekly/monthly events for first year students as well as design and coordinate major campus events
- Participated in a two-week introduction course to learn team building skills and effective communication strategies
- Completed year-long support network position for a group of assigned first years, conducting weekly check-ins as well as navigation through student orientation, monthly on-call responsibilities for crisis situations, and school resource direction for students in need
- Worked with House Advisor to make improvements for future programs.
Law Office Assistant
Sobero Law Office
05.2017 - 08.2018
- Made preparations for trials by organizing legal documents including briefs, appeals, wills, contracts and real estate closing statements
- Met with returning and new clients to discuss details of case/ open new cases for clients and oversee initial meetings, handling client inquiries over the phone
- Facilitated law office activity through management of existing case files and organization of new paperwork.
Education
Nursing Associate's Degree - Nursing
Chaffey College
Rancho Cucamonga, CA05.2026
No Degree - Biochemistry
Vassar College
Poughkeepsie, NY05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Cleaning
- Leadership Qualities
- Heavy Lifting
- Creativity and Innovation
- Organizing Work Stations
- Goal Setting and Achievement
- Product Knowledge
- Training and mentoring
- Order Preparation
- Fluent in Spanish
- Parts Labeling
- Analytical Thinking
- Process Improvement
Languages
Spanish
Professional Working
Timeline
Fulfillment Center Team Member (Returns)
QVC
10.2022 - 08.2023
Dishwasher/Fry Cook Kitchen Staff
Topgolf
04.2022 - 10.2022
Merchandise Associate/Cleaning Associate
Marshalls
01.2022 - 07.2022
Seasonal Merchandise Associate
Ross Stores
11.2020 - 01.2021
Frito Lay PKG/WHSE Temp
Chano & Son Inc.
10.2020 - 05.2021
Restaurant Busser/Dishwasher
Richie's Real American Diner
10.2019 - 02.2020
House Team Residential Assistant
Vassar College
08.2018 - 05.2019
Law Office Assistant
Sobero Law Office
05.2017 - 08.2018
Nursing Associate's Degree - Nursing
Chaffey College
No Degree - Biochemistry
Vassar College