Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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LOUIS VENTA

Orlando

Summary

Dynamic and results-driven professional with extensive experience as a Food Delivery Driver at Howard Wholesale. Expert in safe driving and route planning, ensuring timely deliveries while maintaining a clean driving record. Proven ability to enhance customer satisfaction through effective communication and efficient logistics management. Committed to operational excellence and team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

Howard Wholesale
02.2023 - Current
  • Operated a straight refrigerated (reefer) truck with air brakes.
  • Navigated routes efficiently to ensure timely deliveries in high-pressure environments.
  • Maintained cleanliness and organization of delivery truck for optimal performance.
  • Communicated effectively with customers to confirm orders and address inquiries.
  • Adapted quickly to changing schedules and traffic conditions to meet customer demands.
  • Assisted in loading and unloading food items safely to prevent damage during transit.
  • Developed familiarity with local neighborhoods to enhance delivery efficiency and service quality.
  • Collaborated with team members to streamline delivery processes and improve customer satisfaction.
  • Managed multiple school and daycare deliveries simultaneously, maximizing efficiency and productivity.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Assisted in packing and loading daycare food orders with hand truck in delivery vehicle to fastrack process and maintain freshness.
  • Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
  • Minimized delivery errors by verifying orders and customer details thoroughly before departure.

Trucking Dispatcher

Status Transportation
08.2022 - 02.2023
  • Coordinated daily dispatch operations to optimize routing and reduce delivery times.
  • Monitored driver performance and compliance with safety regulations to ensure operational efficiency.
  • Developed and maintained effective communication channels with drivers, clients, and vendors.
  • Utilized transportation management software to track shipments and manage logistics effectively.
  • Analyzed route data to identify improvements and streamline dispatch processes for enhanced productivity.
  • Collaborated with team members to resolve issues related to delays or service interruptions swiftly.
  • Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.
  • Streamlined communication between drivers, customers, and management to ensure timely deliveries.
  • Negotiated rates with carriers to secure competitive pricing for clients without compromising service quality.
  • Maintained open lines of communication between drivers, warehouse staff, and customers to ensure seamless coordination throughout the shipping process.
  • Monitored weather conditions to anticipate potential delays or hazards impacting delivery times.
  • Provided excellent customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients.
  • Enhanced route efficiency by analyzing and optimizing trucking schedules and routes.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Scheduled and dispatched drivers On the Road.

Education

Certificate - CDL

Orlando Trucking Academy
Orlando, FL
12-2025

High School Diploma -

Univeristy High School
Orlando, FL
05-2018

Skills

  • Safe driving
  • Straight Truck Operation
  • Refrigerated (reefer) Truck handling & Temp Monitoring
  • Documentation & Delivery Log Management
  • Loading/Unloading & Inventory Verification
  • Food handling
  • Clean driving record
  • Route planning

Certification

  • Certified Forklift Operator, (2024)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Delivery Driver

Howard Wholesale
02.2023 - Current

Trucking Dispatcher

Status Transportation
08.2022 - 02.2023

Certificate - CDL

Orlando Trucking Academy

High School Diploma -

Univeristy High School

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