Louisa Capizzi
Woodstock,GA
Summary
Dynamic healthcare professional with a proven track record at Northside Hospital Cherokee, specializing in patient confidentiality and healthcare compliance. Excelled in medical record management and providing compassionate patient care. Demonstrated adaptability and effective communication, enhancing team performance and patient satisfaction. Achieved significant improvements in clinical documentation and healthcare software proficiency.
Overview
7
7
years of professional experience
Work History
Nursing Unit Secretary
Northside Hospital Cherokee
Canton, GA
06.2018 - 12.2024
- Routed laboratory or diagnostic results to appropriate staff.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Assisted with scheduling appointments for patients and physicians.
- Communicated with patients with compassion while keeping medical information private.
- Completed forms related to admissions, discharges, transfers of patients using EHR system.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered phone calls from patients and other healthcare professionals in a polite and professional manner.
- Checked medical charts for accuracy prior to discharge of patients from the hospital.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Patient Care Technician
Northside Hospital Cherokee
Canton, GA
06.2018 - 12.2024
- Conducted safety rounds regularly to ensure safe environment for patients.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Notified senior staff of patient emergencies to optimize outcomes.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided emotional support to patients and their families during difficult times.
- Provided direct patient care and assistance to healthcare team members.
- Collected specimens from patients for laboratory testing purposes.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
On Site Job Co-Ordinator for All Job Sites
Site Med Occupational Health
Marietta, GA
04.2018 - 06.2020
- Scheduled or conducted new employee orientations.
- Assigned tasks to team members according to their skillset and availability.
- Ensured that all required materials and equipment was available prior to starting a job.
- Developed and implemented processes for coordinating job assignments.
- Identified areas where additional resources may be needed in order to complete projects successfully.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
EKG Technician -
Kennesaw State University
Kennesaw, GA03-2013
Some College (No Degree) - PCT, Phelbotomy
Chattahoochee Technical College
Marietta, GA01-2012
Skills
- Patient confidentiality
- Adaptable to change
- Medical record management
- Healthcare compliance
- Medical billing
- Medical terminology proficiency
- Healthcare software proficiency
- Clinical documentation
- Medical records verification
- Effective communication
- Interpersonal communication
- Decision-making
- Electronic health records
- Critical thinking
- Medical records maintenance
- Answer telephones
Timeline
Nursing Unit Secretary
Northside Hospital Cherokee
06.2018 - 12.2024
Patient Care Technician
Northside Hospital Cherokee
06.2018 - 12.2024
On Site Job Co-Ordinator for All Job Sites
Site Med Occupational Health
04.2018 - 06.2020
EKG Technician -
Kennesaw State University
Some College (No Degree) - PCT, Phelbotomy
Chattahoochee Technical College
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