Overview
Work History
Education
Skills
Timeline
Generic

Louisa Zhang, B.A.

46-5880 Hampton Place, Vancouver,BC

Overview

13
13
years of professional experience

Work History

Rental Property Manager

OTEC
Burnaby, BC
09.2020 - Current
  • Drafted and executed lease agreements in compliance with local and provincial laws; managed rent collection, lease renewals, and tenant onboarding/offboarding across multiple contracts totaling 8,200 sq. ft. of residential property
  • Oversaw tenant relations, conflict resolution, and enforcement of lease terms for 16 tenants, while maintaining high property standards and clear communication
  • Coordinated maintenance and repairs with vendors, ensuring cost-effective solutions and timely completion of work orders
  • Marketed vacancies, conducted property showings, screened applicants, and maintained accurate financial and occupancy records for reporting to property owners
  • Managed residential properties generating over $150K in annual rental revenue for property owners

IFS Administration Intern

PwC
Vancouver, BC
05.2021 - 09.2021
  • Promptly adapted to internal systems and tools (e.g., OmniRim) to support administrative and data management tasks
  • Aggregated, organized, and cataloged data in compliance with firm protocols for efficient retrieval and tracking

Sales Associate

The Source
Burnaby, BC
10.2018 - 05.2019
  • Delivered strong customer service and drove top-tier sales in a commission-based environment through solution-focused selling
  • Managed inventory, processed transactions via POS system, and stayed current on evolving product lines and services

Marketing Representative

Beat Your Course
Vancouver, BC
09.2016 - 05.2018
  • Collaborated with team members to develop and implement marketing strategies targeting student engagement
  • Recruited qualified instructors to enhance exam preparation services and improve program effectiveness

Global Supply Chain Intern

Li & Fung Ltd.
Shanghai
05.2016 - 09.2016
  • Assisted with order processing, SKU management, and client communications across domestic and international wholesale accounts
  • Rotated through sourcing, logistics, design, and production departments to gain end-to-end supply chain exposure

Supervisor and Seasonal Games Manager

Playland
Vancouver, BC
08.2014 - 09.2016
  • Supervised, trained, and scheduled a seasonal team of 10+ staff members, ensuring coverage and performance during peak sales periods
  • Led high-volume, commission-based sales during major events, consistently ranking in the top 5% of performers in a fast-paced, metrics-driven environment

E-Commerce Venture

Self-Employed
Burnaby, BC
01.2012 - 01.2015
  • Launched and operated an online retail venture at age 14, generating $15,000 in revenue
  • Managed all sales, supplier negotiations and payment processing (e-transfer, PayPal, direct deposits) independently

Education

Bachelor's degree - Psychology

University of British Columbia
01-2025

Certificate - Entrepreneurial Essentials

Harvard Business School (Online)
01-2021

Certificate - Negotiation Mastery

Harvard Business School (Online)
01-2020

Certificate - Real Estate

University of British Columbia
Vancouver

Skills

  • 8 years of sales, marketing, and customer service experience
  • Fluent in English and Mandarin, intermediate understanding of French
  • Basic understanding of Shanghainese and Korean
  • Proficient with Microsoft Office programs and social media
  • Experienced in public speaking
  • Leadership Skills
  • Facilitation Experience

Timeline

IFS Administration Intern

PwC
05.2021 - 09.2021

Rental Property Manager

OTEC
09.2020 - Current

Sales Associate

The Source
10.2018 - 05.2019

Marketing Representative

Beat Your Course
09.2016 - 05.2018

Global Supply Chain Intern

Li & Fung Ltd.
05.2016 - 09.2016

Supervisor and Seasonal Games Manager

Playland
08.2014 - 09.2016

E-Commerce Venture

Self-Employed
01.2012 - 01.2015

Bachelor's degree - Psychology

University of British Columbia

Certificate - Entrepreneurial Essentials

Harvard Business School (Online)

Certificate - Negotiation Mastery

Harvard Business School (Online)

Certificate - Real Estate

University of British Columbia

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Louisa Zhang, B.A.