Louise Robertson Schmitz
Fort Lauderdale,FL
Summary
Adept at crafting high-quality cocktails and fostering customer loyalty, I leveraged my mixology expertise at Nubé Rooftop to significantly enhance guest satisfaction. My strong multitasking abilities and team player attitude, honed across prestigious venues like The Ritz Carlton and Lona at the Westin, underscore my commitment to excellence and reliability in high-volume settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
The Restaurant People/NUBE Rooftop
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Curated extensive mixology-style cocktail menu featuring premium ingredients.
Bartender
Marriott/The Ritz Carlton
09.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Executed preparation and setup of a Bloody Mary buffet every weekend.
Bartender
HEI/Lona Taqueria and Tequila Bar
12.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Head Bartender
Las Olas Company/Riverside Hotel
08.2020 - 11.2023
- Performed opening and closing duties, printing sales reports, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Center Director
Khalil/Mathnasium
08.2018 - 09.2021
- Developed strong community relationships to support center programs and initiatives.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community, including developing partnerships with nearby businesses.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Conducted comprehensive training for managers on effective curriculum development.
Education
Associates - Mathematics
Miami Dade College
Miami, FL04.2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
NSFRP- Food Safety MANAGER certified
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Timeline
Bartender
The Restaurant People/NUBE Rooftop
04.2024 - Current
Bartender
HEI/Lona Taqueria and Tequila Bar
12.2023 - Current
Bartender
Marriott/The Ritz Carlton
09.2022 - 09.2023
Head Bartender
Las Olas Company/Riverside Hotel
08.2020 - 11.2023
Center Director
Khalil/Mathnasium
08.2018 - 09.2021
Associates - Mathematics
Miami Dade College
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