Lourdes Acosta

Organized, dedicated and ambitious budding professional with excellent attention to detail, and interested in working closely with experienced associates and contribute to the success of the unit. Effectively Communicated with all personnel within the company. Her inclusive management style ensured all section members were knowledgeable and aware of our progress toward our goals. She disseminated information to her section daily and ensured all assigned tasks were accomplished in a timely mannered. Great with Microsoft, adobe, and excel. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• 06/01/11, 10/01/12, Sales associate, Sunglass Hut, South Bay, California, Represent The Sunglass Hut Experience, carrying out store operations, Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty. Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.
• 10/01/12, present, Enlisted soldier, United State Army, Exemplified the terms initiative, leadership, and devotion to duty, epitomized Army values; influenced others to commit to personal greatness; The Secretary of the Army had reposed special trust and confidence in the patriotism, valor, fidelity and professional excellence of Lourdes Acosta. In views of those qualities and demonstrated leadership potential and dedicated service to the United States Army, she was therefore, promoted to the rank Staff Sergeant.
• 01/01/14, 05/01/14, Tax Center Clerk, Office of the Staff Judge Advocate, Fort Polk, Louisiana, Assisted and helped military service members, retirees and their family save approximately $360,000 in Tax preparation fee. Helped issue over $2,500,000 of federal and state tax refunds Actively participated and contributed to a positive environment, fostering strong, professional relationships with peers and management.
• 04/01/16, 03/01/17, Training Noncommissioned Officer in Charge, Camp Carroll, South Korea, responsible for carrying out the commander's plans and programs for the accomplishment of the unit's training objectives and missions; drafts training schedules; maintains unit training files by continual review of Digital Training Management System (DTMS). fully supported the Army’s equal opportunity and Sexual Harassment/Assault Response and Prevention Program through continuous training and holding personnel accountable.
• 04/01/17, 12/01/19, Orderly Room Noncommissioned Officer in Charge and Legal representative, Fort Polk, Louisiana, coordination of administrative data and procedural process of confidential files for the unit commander, tracked and maintained unit classified documents by continual review of available publications, demonstrated outstanding aptitude for administrative work; ensured timely processing of company paper work, always focused and well organized; enabled the unit to operate at a greater capacity with fewer resources, adapted to fluid mission requirements with short suspense, managed and completed personnel actions and a variety of additional administrative tasks which proved instrumental to the success of the units daily actions. Legal representative -established an effective working relationship with the installation Staff Judge Advocate and Command unit. Provided valuable insight and direct support to numerous high-visibility investigations; ensured timely completion and accurate transcription. Ensured accurate and prompt reporting of all military justice actions for the unit; completely reliable and trustworthy. cross-trained personnel on critical duties; enhanced their Military Occupational Specialties skills and increased the office's ability to adjust and adapt to last minute changes.
• 01/01/20, 11/01/22, Defense Travel Agent Programmer, Joint Base Lewis McChord, Washington, Managed over 300 government travel cards and military travel authorization. Over saw the unit budgets totaling over $500,000 every fiscal year. Responsible for the overall management of the Defense Travel System (DTS) and Schools at the organization level; serves as a Systems Administrator, a Resource Manager, or an Administrator responsible for loading, updating, and maintaining all organization elements; serves as the local help desk for users, travelers, and routing officials. Oversaw the Units Government Travel Charge Card (GTCC) Program which provided travelers commercially available method to pay for official travel expenses; supervised all applications, activations and deficiencies for personnel. Accurately processed and budgeted and analyzed the proper allocated funds for each fiscal year.
• 04/01/23, present, Human Resource Specialist, Army Reserve, Tustin, California, Human Resources Specialist (HR specialist) primarily helps Soldiers develop their Army careers, which includes providing promotion and future training information. Evaluate soldiers' career desires and qualifications for advanced assignments and prepares and processes requests for transfer or reassignment. Process classification or reclassification actions. Prepare orders and request for orders. Maintains officer and enlisted personnel records. Prepare and reviews personnel casualty documents. Monitors suspense actions. Initiates, monitors, processes personnel evaluations.

• UNITED STATES ARMY RESERVE