Lourdes Dedman
Kaysville,UT
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
11
11
years of professional experience
Work History
Outpatient Service Specialist
University of Utah Health Care
Salt Lake City, UT
11.2023 - Current
- Provided patient-centered customer service and scheduling of appointments for outpatient services.
- Ensured accurate data entry into electronic medical record systems.
- Organized patient records, filing and retrieving documents in accordance with HIPPA regulations.
- Answered phone calls from patients, providers, and other health care staff in a professional manner.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
Fresh Food
Harmons Grocery Store
Farmington, UT
09.2013 - 01.2024
Education
Medical Interpreter
Intermountain Health
10-2023
High School Diploma -
East High School
Salt Lake City, UT06-1992
Skills
- Customer Service Expertise
- Simultaneous Translations Skills
- Real-Time Translation
- Spanish Fluency
- Medical Terminology
- Active Listening
- Self Motivation
- Reliability
- Customer Engagement
- Verbal And Written Communication
- Interpretation
Languages
Spanish
Native/ Bilingual
Timeline
Outpatient Service Specialist
University of Utah Health Care
11.2023 - Current
Fresh Food
Harmons Grocery Store
09.2013 - 01.2024
Medical Interpreter
Intermountain Health
High School Diploma -
East High School