Lourdes Gomez Santos
Del Rio,TX
Summary
Dynamic manager with a proven track record at Mini Super Las Vacas, excelling in employee training and conflict resolution. Enhanced customer satisfaction through effective communication and operational efficiency, while maintaining a safe and organized environment. Skilled in inventory management and fostering team engagement, ensuring high-quality service delivery.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Manager
Mini Super Las Vacas
01.2019 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Skills
- Employee training
- Team building
- Inventory management
- Cash handling
- Customer service
- Quality assurance
- Operational efficiency
- Conflict resolution
- Performance management
volunteering at bargain box Tuesday, Wednesday,Friday,Saturday
accepting donations, to pricing ,dealing with customer .learning how to speak English can understand and speak some
Timeline
Manager
Mini Super Las Vacas
01.2019 - 06.2024
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