Proactive and versatile professional dedicated to adapting quickly to new challenges. Strong problem-solving abilities and a record of fostering strong relationships with clients and team members. Committed to supporting team success and achieving positive results.
Overview
2
2
years of professional experience
Work History
Manager
Las Vegas Mini Gran Prix Family Fun Center
Las Vegas, NV
07.2023 - Current
Coached, mentored and trained team members in order to improve their job performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Provided leadership during times of organizational change or crisis situations.
Ensured compliance with all applicable laws, regulations, industry standards.
Organized special events such as conferences or training sessions for employees.
Enforced customer service standards and resolved customer problems to uphold quality service.
Store Lead
Spirt Halloween
Las Vegas, NV
06.2023 - 11.2023
Provided exceptional customer service to all customers.
Developed strategies to increase sales and improve efficiency of store processes.
Organized promotional displays and merchandise shelves according to company standards.
Supervised team members on their assigned tasks throughout the day.
Store Lead
Spirt Halloween
Albuquerque, NM
06.2022 - 11.2022
Provided exceptional customer service to all customers.
Served as a role model for other employees by demonstrating superior work ethic.
Handled customer transactions and balanced cash drawers.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.