Dylahn Villarreal
North Las Vegas,NV
Summary
Proactive and versatile professional dedicated to adapting quickly to new challenges. Strong problem-solving abilities and a record of fostering strong relationships with clients and team members. Committed to supporting team success and achieving positive results.
Overview
2
2
years of professional experience
Work History
Manager
Las Vegas Mini Gran Prix Family Fun Center
Las Vegas, NV
07.2023 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Organized special events such as conferences or training sessions for employees.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Store Lead
Spirt Halloween
Las Vegas, NV
06.2023 - 11.2023
- Provided exceptional customer service to all customers.
- Developed strategies to increase sales and improve efficiency of store processes.
- Organized promotional displays and merchandise shelves according to company standards.
- Supervised team members on their assigned tasks throughout the day.
Store Lead
Spirt Halloween
Albuquerque, NM
06.2022 - 11.2022
- Provided exceptional customer service to all customers.
- Served as a role model for other employees by demonstrating superior work ethic.
- Handled customer transactions and balanced cash drawers.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Education
College Prep
La Cueva High School (2022)
Albuquerque, NMSkills
- Workforce Management
- Operational Efficiency Management
- Expense Tracking
- Staff Development
- Budget Control
- Customer Relationship Management
- Cash Drawer Reconciliation
- Customer Service Expert
Timeline
Manager
Las Vegas Mini Gran Prix Family Fun Center
07.2023 - Current
Store Lead
Spirt Halloween
06.2023 - 11.2023
Store Lead
Spirt Halloween
06.2022 - 11.2022
College Prep
La Cueva High School (2022)
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