Recepcionist
Lourdes Gonzalez
Myself
BATONROUGE,LA
2
Languages
6
Years of experience
Dedicated front desk receptionist known for exceptional customer service and bilingual communication. Strong attention to detail and time management skills ensure a welcoming environment for diverse clientele.
Work History
Translator and Interpreter
3 Years 7 Months- Translated documents and materials between English and Spanish, ensuring cultural accuracy.
- Interpreted spoken language during meetings and events,appointments, facilitating clear communication.
- Making doctor's appointments, paying bills for those who don't speak English.
Front Desk Receptionist
6 Years- Greeted patients and visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments efficiently, optimizing clinic workflow.
- Maintained patient records with attention to confidentiality and accuracy.
- I helped patients with translation, as I handled various tasks such as translating, training, receptionist duties and supervising the receptionists.
Costumer Service
- Provided exceptional customer service, addressing customer inquiries professionally and compassionately.
- I helped customers who didn't speak Spanish and assisted them with the language.
- Provided exceptional customer service, addressing patient inquiries professionally and compassionately.
- Displayed very good communication and customer service skills.
Receptionist
- Managed front desk operations, ensuring smooth daily workflow and positive visitor experiences.
- Answered multi-line phone system, directing calls efficiently to appropriate staff members.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Maintained organized reception area, enhancing overall professionalism of office environment.
Education
High School Diploma
Skills
Bilingual Spanish and English
Language translation
Customer service
Appointment scheduling
Attention to detail
Listening skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Translator and Interpreter
Myself
01.2023 - CurrentRead More
Front Desk Receptionist
St. Gabriel Health Clinic
01.2016 - 01.2022Read More
Costumer Service
Ideal Marketplace
2014 - 2015Read More
Receptionist
Comunidad Misionera Natanael
2012 - 2013Read More
Belaire High School
High School Diploma
Read More