Lourdes Muro
Pembroke Pines,FL
Summary
Results-driven professional specializing in property and fiscal management, with a strong background in compliance and large-scale project oversight. Expertise in conducting audits and ensuring adherence to state and federal regulations while streamlining operations and enhancing client satisfaction. Committed to leveraging skills to drive operational excellence and meet regulatory objectives.
Overview
2
2
Languages
1
1
Certification
38
38
years of professional experience
Work History
Real Estate Managing Broker
All Hud Realty and Management
Miramar, Florida
03.2021 - Current
- Managed residential and commercial sales, achieving $50,000 revenue increase over 2 years.
- Enhanced communication among team members by implementing tool, accelerating transaction processes.
- Negotiated favorable contract terms on behalf of clients, securing optimal financial outcomes for all parties.
Independent Consultant
Luxurious living Development
Miami, FL
01.2018 - 02.2021
- Developed and managed construction project budgets totaling $5,000,000, ensuring financial compliance and resource allocation.
- Created and monitored project milestones, increasing adherence to deadlines by 20%.
- Executed due diligence process to evaluate property viability prior to acquisition, supporting informed investment decisions.
- Oversaw employee and contractor costs, contributing to a 10% reduction in staff turnover.
Regional Property Manager
SJN Realty Group
Cape Coral, Florida
02.2011 - 02.2018
- Promoted client properties to prospective buyers, managing a portfolio of 25 properties valued at $40,000000 in average annual inventory.
- Market 10 properties by hosting weekly open houses, attracting an average of buyers per event.
- Conducted regular property inspections to maintain compliance with safety standards.
District Manager
Sunset Club properties
Fort Myers, Florida
02.2006 - 04.2008
- Managed 10 tax credit properties, oversaw lease-up process, and approved new move-ins and recertifications to ensure stability and compliance.
- Oversaw property operations across multiple locations to ensure consistent service quality.
- Managed staff recruitment and training to enhance team performance and customer experience.
- Developed strategic plans to optimize property management and increase operational efficiency.
Regional property Manager
Lane Company / Carfour Portfolio
Miami, FL
04.2003 - 01.2006
- Oversaw 9 properties under LIHTC, Home program, Hopwa, and Section-8, ensuring compliance and enhancing tenant satisfaction for 1000 units.
- Managed property operations across multiple locations ensuring compliance with company standards.
- Led teams in tenant relations, addressing concerns and maintaining high satisfaction levels.
- Coordinated annual budgets and financial reports for regional properties, ensuring accuracy.
Senior Property Manager / Compliance
Island Place Apartment
North Miami Beach, Florida
03.2000 - 02.2003
- Recertified tenants for 250 units to ensure compliance with tax credit and 20% project base, completing ahead of state agency deadline.
- Managed daily operations of Island Place Apartment properties.
- Oversaw tenant relations and resolved maintenance issues promptly.
- Coordinated lease agreements and maintained accurate tenant records.
Operation Manager/Compliance
Multy-vest LLc
Miami Beach, Florida
01.1989 - 03.2000
- Oversaw a portfolio of 15 + Assets, including LIHTC,Conventional and commercial properties,ensuring compliance and regulatory standards.
- Oversaw daily operations and ensured compliance with company policies.
- Managed team schedules and delegated tasks to improve workflow efficiency.
- Developed training programs for new employees to enhance skill sets.
Education
Some College (No Degree) - Business Administration
Miami Dade Community College
Miami, FLSkills
- Real Estate Broker
- LIHTC
- HUD
- Section-8
- Property compliance
- Currently Pursuing HCCP Certification
- Nspire certification
- COS Certificate
- Lcam
Languages
English
Professional
Spanish
Professional
Certification
- COS Certification
- LIHTC
- Nspire Certification
- Pursuing HCCP Certification
Timeline
Real Estate Managing Broker
All Hud Realty and Management
03.2021 - Current
Independent Consultant
Luxurious living Development
01.2018 - 02.2021
Regional Property Manager
SJN Realty Group
02.2011 - 02.2018
District Manager
Sunset Club properties
02.2006 - 04.2008
Regional property Manager
Lane Company / Carfour Portfolio
04.2003 - 01.2006
Senior Property Manager / Compliance
Island Place Apartment
03.2000 - 02.2003
Operation Manager/Compliance
Multy-vest LLc
01.1989 - 03.2000
Some College (No Degree) - Business Administration
Miami Dade Community College