Lourdes Mayret Miranda
Reading,PA
Summary
Accomplished in enhancing customer satisfaction and sales at Bravo Supermarket, I leveraged expertise in point of sale operation and exceptional money handling to exceed financial accuracy goals. As a Crew Leader at Eaton Farms, I honed leadership skills, ensuring safety and efficiency. My background in quality assurance with Imp underscores a commitment to excellence, achieving significant improvements in product performance.
Overview
18
18
years of professional experience
Work History
Cashier and Deli Clerk
Bravo Supermarket
01.2015 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Topstar Exxon Gas Station
01.2013 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Inspector in Quality Assurance and Quality Control
Imp
06.2011 - 12.2012
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
Crew Leader
Eaton Farms
03.2007 - 11.2010
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
Reading High School
Reading, PASkills
Product and service sales
Languages
Spanish
Native or Bilingual
Timeline
Cashier and Deli Clerk
Bravo Supermarket
01.2015 - Current
Sales Associate
Topstar Exxon Gas Station
01.2013 - 10.2017
Inspector in Quality Assurance and Quality Control
Imp
06.2011 - 12.2012
Crew Leader
Eaton Farms
03.2007 - 11.2010
Reading High School
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