Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lourdes Sonely Diaz Fernandez

Miami,FL

Summary

Highly-motivated Registered Behavior Technician seeking to help clients to achieve greater independence and confidence. Employee with desire to take on new challenges. Strong worth ethic, adaptability, exceptional interpersonal skills, consistence and organized. Adept at working effectively and quick learning.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Ideal Dental Care
2023.03 - Current
  • Greeted customers warmly and made them feel welcome.
  • Provide patients Medicare information about their insurance benefits.
  • Assisted with scheduling dental appointments for patients and help them with their treatments.
  • Performed data entry into computer systems to maintain accurate records of patients information.
  • Assisted with preparing reports, documents as requested by Dentist and management staff .
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Salesperson

Guntian Group
February - 2023.03
  • Assisted customers in selecting appropriate products or services for their needs.
  • Collaborated with team members to develop effective sales plans.
  • Monitored inventory levels and placed orders as needed.
  • Compiled reports on sales activity, progress towards goals, and other metrics.

Education

High School Diploma -

Carlos Marx Vocational Pre-University Institute
Matanzas, Cuba
2012-09

Skills

  • Documentation skills
  • Communication and interpersonal skills
  • Bilingual, fluent in English & Spanish
  • Active listening
  • Social skill development
  • Attention to detail
  • Computer skills
  • Teamwork skills
  • Adaptability
  • Problem- solving skills

Certification

  • Registered Behavior Technician
  • CPR and AED Program

Timeline

Front Desk Receptionist

Ideal Dental Care
2023.03 - Current

Salesperson

Guntian Group
February - 2023.03

High School Diploma -

Carlos Marx Vocational Pre-University Institute
  • Registered Behavior Technician
  • CPR and AED Program
Lourdes Sonely Diaz Fernandez