Lourdes Sonely Diaz Fernandez
Miami,FL
Summary
Highly-motivated Registered Behavior Technician seeking to help clients to achieve greater independence and confidence. Employee with desire to take on new challenges. Strong worth ethic, adaptability, exceptional interpersonal skills, consistence and organized. Adept at working effectively and quick learning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Ideal Dental Care
03.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Provide patients Medicare information about their insurance benefits.
- Assisted with scheduling dental appointments for patients and help them with their treatments.
- Performed data entry into computer systems to maintain accurate records of patients information.
- Assisted with preparing reports, documents as requested by Dentist and management staff .
- Provided administrative support such as filing documents, photocopying and scanning materials.
Salesperson
Guntian Group
February - 03.2023
- Assisted customers in selecting appropriate products or services for their needs.
- Collaborated with team members to develop effective sales plans.
- Monitored inventory levels and placed orders as needed.
- Compiled reports on sales activity, progress towards goals, and other metrics.
Education
High School Diploma -
Carlos Marx Vocational Pre-University Institute
Matanzas, Cuba09-2012
Skills
- Documentation skills
- Communication and interpersonal skills
- Bilingual, fluent in English & Spanish
- Active listening
- Social skill development
- Attention to detail
- Computer skills
- Teamwork skills
- Adaptability
- Problem- solving skills
Certification
- Registered Behavior Technician
- CPR and AED Program
Timeline
Front Desk Receptionist
Ideal Dental Care
03.2023 - Current
Salesperson
Guntian Group
February - 03.2023
High School Diploma -
Carlos Marx Vocational Pre-University Institute
- Registered Behavior Technician
- CPR and AED Program
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