Loureen Soto
Doral
Summary
Behavior therapist pursuing a bachelor's degree in psychology with a focus on behavior analysis at Florida International University. Founded a tutoring company specializing in elementary education and English language learning sessions. Completed a 200-hour accelerated teaching program, acquiring essential teaching skills and professional development strategies. Aspires to obtain a master's degree in child psychology to support and educate children globally.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Baptist Health Hospital
Miami
05.2025 - Current
- Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling systems.
- Scheduled patient appointments for surgical, diagnostic therapy, and other procedures.
- Delivered professional customer service, addressing patient needs and inquiries effectively.
- Greeted patients warmly and assisted them with inquiries during appointments.
- Led training for new schedulers, serving as a key resource for best practices.
- Maintained accurate financial records and accounts, ensuring transparency and accountability.
Tutor
J&A Learning
Miami
02.2025 - Current
- Facilitated tutoring sessions to improve children's academic skills and boost confidence
- Developed academic plans and goals tailored to each child's needs
- Collaborated with parents and guardians to review student progress and identify areas for targeted improvement
Behavioral Therapist
MG homecare
Culter Bay
03.2024 - 05.2025
- Developed and implemented personalized treatment plans to enhance learning and behavioral outcomes
- Interacted directly with children with disabilities, delivering individualized therapy to achieve specific developmental goals
- Taught and reinforced new skills, cultivating a positive and supportive learning environment
- Collected and analyzed data to monitor progress and adjust plans.
Service Specialist
Astor Pool Services Llc
Doral
10.2022 - 04.2024
- Coordinated client consultations to address inquiries and enhance service delivery
- Delivered tailored solutions to new and long-standing customers by addressing concerns directly.
- Boosted customer satisfaction through clear explanations of processes and fees
- Utilized Microsoft Office Suite and QuickBooks to organize records, track billing, and organize schedules
Assistant Photographer and Videographer
Lauren Alatriste Photography
Miami
10.2022 - 07.2023
- Coordinated events including weddings, engagement shoots, and parties to capture memorable moments for clients
- Set up precise photographic measurements and control equipment
- Consulting with clients about images, posing, photo/video ideas, and photography/video packages
- Ensured high client satisfaction by clearly explaining processes and fees, while consistently delivering on commitments
- Developed engaging social media content to enhance brand visibility.
Aftercare Teacher
Doral Academy Elementary
Doral
08.2021 - 01.2022
- Instructed students while fostering a nurturing environment for emotional and academic growth
- Encouraged children to explore new activities, enhancing their learning experiences
- Assisted K-5th grade students with homework and academic support
- Tutored students requiring extra help and gave additional practice work to help improve conceptual understanding
- Collaborated with parents and guardians to address students’ progress and identify improvement areas
- Led coaching sessions for outside games and sports, fostering teamwork and skill development.
Education
Associate of Arts - Digital Communications And Media
Miami Dade College
Miami, FL12-2023
Bachelor of Science - Psychology ABA
Flordia International
03-2026
Skills
- Patient registration
- Insurance verification
- Data entry
- Customer service
- Multitasking
- Time management
- Problem-solving
- Empathetic communication
Timeline
Patient Access Representative
Baptist Health Hospital
05.2025 - Current
Tutor
J&A Learning
02.2025 - Current
Behavioral Therapist
MG homecare
03.2024 - 05.2025
Service Specialist
Astor Pool Services Llc
10.2022 - 04.2024
Assistant Photographer and Videographer
Lauren Alatriste Photography
10.2022 - 07.2023
Aftercare Teacher
Doral Academy Elementary
08.2021 - 01.2022
Associate of Arts - Digital Communications And Media
Miami Dade College
Bachelor of Science - Psychology ABA
Flordia International