Lovena Mathurin
Miami Gardens,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
AMERICORPS MEMBER
01.2023 - Current
- Responsible for helping students build on their strength and cultivate social, emotional and academic skills that are important in school and life.
- Demonstrated leadership by making improvements to work processes and helping to train others. Motivated and encouraged team members to communicate more openly and constructively with each other.
- responsible for planning and monitoring individual student progress and work with teachers on whole class instruction, breakout spaces and other in class student assistance.
SOUTH FLORIDA CONDOMINIUM MANAGEMENT
06.2023 - 10.2023
- Front desk, responsible for making accident reports, Guest and resident check in
- Handled tenant inquiries and complaints regarding building operations, rules and regulations. Ensured all safety protocols are followed by tenants and visitors on property premises.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems. Conducted regular inspections of common areas, residential units, and other facilities to ensure proper maintenance.
- Managed day-to-day activities involving tenants, subcontractors and property management.
EMS PROTECTIVE GROUP SECURITY GUARD
01.2023 - 06.2023
- Checkpoints, Front desk checking in guest and residents, Guarding front lobby door, accident reports. Conducted daily security patrols of assigned areas. Completed incident reports regarding violations of policies or procedures.
- Enforced safety regulations and monitored access control points. Investigated suspicious activity and reported findings to management.Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
RETAIL ASSOCIATES
04.2021 - 01.2023
- Greeted customers and provided excellent customer service. Assisted customers in finding products, answered questions, and made product recommendations.
- Tracked inventory levels for restocking purposes. Adhered to safety policies while handling hazardous materials or chemicals. Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales. Organized backroom storage areas for efficient access to merchandise.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters. Resolved customer complaints in a professional manner.
Amazon
Warehouse Shoe Sale
Miami, FL
11.2021 - 01.2022
- Packaged items carefully using protective materials like bubble wrap or foam sheets. Used pallet jacks to move items to and from warehouse locations.
- Examined packages and goods for damage and notified vendors of replacement needs. Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Liberty City Community Revitalization Trust
06.2019 - 08.2020
- Responsible for keeping the students in track.
- emphasize neighborhood community improvement. Promote and build positive relationships that would positively impact individuals, families and the neighborhood.
- chaperoned in field trips and responsible for planning outdoor activities for students. Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
Teachers Aide Intern
Miami Jackson Senior High
Miami
08.2019 - 06.2020
- Greeted parents at school events to provide information about curriculum and activities. Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Collaborated with colleagues to develop instructional plans that meet individual student needs. Adapted teaching methods and materials to meet students' varying needs and interests.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation. Established positive relationships with students, parents, fellow teachers and school administrators.
Education
High School Diploma -
Miami Jackson Senior High
06.2020
Some College (No Degree) - RN
Miami Dade College
Skills
- Good Listener
- Public Speaking
- Experience writing reports
- Decision Making
- Motivator
- Teamwork
- Self awareness
- Multitasking
- Time management
- Willingness to learn
- Research
- Customer Relations
- Planning
- Team building
- Leadership
- Relationship Building
Affiliations
- Women Of Tomorrow
- Big Brothers Big Sisters
- FBLA
Languages
- ENGLISH
- CREOLE
Awards
- Employee of the month
- Honor roll
- Member of the month
Languages
Haitian creole
Native/ Bilingual
References
References available upon request.
Timeline
SOUTH FLORIDA CONDOMINIUM MANAGEMENT
06.2023 - 10.2023
AMERICORPS MEMBER
01.2023 - Current
EMS PROTECTIVE GROUP SECURITY GUARD
01.2023 - 06.2023
Amazon
Warehouse Shoe Sale
11.2021 - 01.2022
RETAIL ASSOCIATES
04.2021 - 01.2023
Teachers Aide Intern
Miami Jackson Senior High
08.2019 - 06.2020
Liberty City Community Revitalization Trust
06.2019 - 08.2020
High School Diploma -
Miami Jackson Senior High
Some College (No Degree) - RN
Miami Dade College