LOVENIE F PIEERE PAUL
Rahway,USA
Summary
Focused Sales Supervisor with expertise in staff advising and training. Outstanding analytical ability and workplace focus. Offering exemplary leadership skills and 10 years of experience in both travel and regular retail industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Exit Golden Realty Group LLC
06.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Operation Supervisor
DUFRY NEWARK INC-NEWARK NJ
02.2022 - Current
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Supervise and train employees
Sales Supervisor
EJE Travel Retail/3sixty Duty Free
05.2015 - 06.2020
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Processed all cash, credit and check transactions with POS system and cash register.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Identified key areas within store where merchandise displays needed to be fixed and items required restocking.
- Supervised sales team that generated over $20,000,000. per year.
- Managed sales team of 2, setting performance goals and strategies for attaining objectives.
Head Cashier Supervisor
Unique Thrift Store
07.2012 - 05.2015
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Greeted customers and responded to requests for information.
- Supported front end procedures to keep items well-stocked to prevent shrinkage.
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Education
Associate of Applied Science - Business Management
Union County College
Cranford, NJLicense - Real Estate License
Exit Golden Realty Group
Kearny, NJ06.2023
High School Diploma - undefined
Senior High School Union NJ
Union, NJ06.2013
Skills
- Training staff
- Merchandise placement and displays
- Issue and conflict resolution
- Mentoring and coaching
- Complaint resolution
- Personnel management
- Sales strategies
Certification
Real estate agent representing Certificate!
We Soar Customer service Certificate!
Languages
Haitian Creole
Native or Bilingual
French
Professional Working
Spanish
Limited Working
English
Full Professional
Timeline
Real Estate Agent
Exit Golden Realty Group LLC
06.2022 - Current
Operation Supervisor
DUFRY NEWARK INC-NEWARK NJ
02.2022 - Current
Sales Supervisor
EJE Travel Retail/3sixty Duty Free
05.2015 - 06.2020
Head Cashier Supervisor
Unique Thrift Store
07.2012 - 05.2015
Associate of Applied Science - Business Management
Union County College
High School Diploma - undefined
Senior High School Union NJ
License - Real Estate License
Exit Golden Realty Group
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