Dedicated professional with strong customer service and problem-solving skills. Experienced in managing inquiries and ensuring guest satisfaction. Committed to enhancing customer experiences and fostering positive relationships.
Overview
3
3
years of professional experience
Work History
Receptionist
EZ Auto Registration and Title Services
Tracy, California
03.2025 - 07.2025
Opening a new business.
Doing DMV work (registrations and transfers).
Taking care of permits.
Maintaining truck companies.
Receptionist
Best Western Plus Executive Inn & Suites
Manteca, California
07.2024 - 02.2025
Greeting and welcoming the customers.
Processing guests' arrival and departures efficiently.
Answering guests' inquiries about hotel services.
Handling guests' requests and complaints.
Maintaining guests' satisfaction.
Member of Union
Damco Distribution Center
New Westminister, British Columbia
07.2023 - 06.2024
Managing the team.
Ensuring proper documentation and paperwork.
Maintaining a safe and clean environment.
Customer care
HDFC Bank
Patran, Punjab
08.2022 - 02.2023
Handling customers' inquiries and resolving issues.
Processing transactions.
Providing information about products and services.
Building customer relationships.
Education
Associate of Arts - Business Communication And Financial Services
University Canada West
Vancouver
09-2024
Social Services -
Genco Institute of Advanced Learning
Patiala
07-2022
High School
PGSS School
Punjab
03-2020
Skills
Customer service
Project management
Team collaboration
Communication skills
Problem solving
Time management
Documentation management
Data entry
Record preparation
Data inputting
Documentation and reporting
Front desk operations
Greeting and seating clients
Multitasking and prioritization
Timeline
Receptionist
EZ Auto Registration and Title Services
03.2025 - 07.2025
Receptionist
Best Western Plus Executive Inn & Suites
07.2024 - 02.2025
Member of Union
Damco Distribution Center
07.2023 - 06.2024
Customer care
HDFC Bank
08.2022 - 02.2023
Associate of Arts - Business Communication And Financial Services