Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
AssistantManager

Lowell Blaize

Eugene,AZ

Summary

Experienced in management and conflict resolution with a strong background in customer service and satisfaction. Proven ability to oversee daily operations and foster a positive work environment. Seeking to leverage expertise in a new Customer Service role to drive team success and enhance client experiences. Passionate about delivering exceptional service and building lasting relationships with customers.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Assistant Manager

Mcmenamins East 19th Cafe
05.2012 - 05.2025
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the pub, managing staff and inventory.
  • Created a positive work environment in a high paced restaurant and bar.

Head Manager

Eldorado bar and grill
01.2006 - 04.2012
  • Implemented innovative strategies to increase sales and profitability of the bar.
  • Followed bar recipes to deliver consistent drink quality and control costs.
  • Established a rapport with regulars through friendly conversation.
  • Demonstrated expertise in managing bar operations, including inventory control and cost management.
  • Managed video lottery, and multiple cash tills.

Bartender

The Cooler
05.1998 - 11.2005
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Crafted specialty cocktails according to customer specifications.

Education

Associate in Arts (A.A.) - Business

Lane community college
Eugene, OR

Skills

  • Money handling
  • Conflict resolution
  • Team leadership
  • Customer service expertise
  • Decision-making
  • Staff training and development

Certification

  • OLCC service permit
  • Oregon food handler's certification

References

References available upon request

Timeline

Assistant Manager

Mcmenamins East 19th Cafe
05.2012 - 05.2025

Head Manager

Eldorado bar and grill
01.2006 - 04.2012

Bartender

The Cooler
05.1998 - 11.2005

Associate in Arts (A.A.) - Business

Lane community college

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