Loyd McClary
Elgin,SC
Summary
Dynamic administrative professional and leader with 10+ years of experience playing a key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support, and organizational skills.
Overview
15
15
years of professional experience
Work History
Administrative Specialist
Federal Bureau Of Investigation, Columbia, SC
Columbia, SC
08.2014 - Current
- Streamlined office processes by implementing efficient document management and filing systems.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Supported departmental goals by collaborating with colleagues on cross-functional projects.
Medical Billing Assistant
Prisma Health Richland
Columbia, SC
12.2013 - 08.2014
- Improved patient satisfaction by accurately processing medical bills and promptly addressing inquiries.
- Reduced billing discrepancies by diligently reviewing medical coding and ensuring accuracy in data entry.
- Enhanced revenue collection rates with timely follow-ups on outstanding claims and appeals.
- Streamlined billing processes, implementing efficient methods for tracking payments and managing accounts receivable.
- Collaborated with healthcare providers to obtain necessary documentation for accurate claim submissions.
- Increased team efficiency by providing cross-functional support in medical coding, insurance verification, and data entry tasks.
Medicaid Eligibility Specialist
SC Department Of Health And Human Services
Columbia, SC
08.2008 - 12.2013
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
- Streamlined application processing for increased efficiency by implementing a well-organized case management system.
- Reduced errors in eligibility decisions with meticulous attention to detail and thorough documentation of applicant information.
- Achieved timely resolution of cases, conducting comprehensive reviews, and maintaining close communication with applicants.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
Education
Master of Arts - Public Administration
Strayer University
Columbia, SCBachelor of Science - Political Science
South Carolina State University
Orangeburg, SCSkills
- Meeting Planning
- Event Coordination
- Travel Coordination
- Document Management
- Purchasing Coordination
- Account Reconciliation
- Presentation Development
- Project Planning
References
References available upon request.
Timeline
Administrative Specialist
Federal Bureau Of Investigation, Columbia, SC
08.2014 - Current
Medical Billing Assistant
Prisma Health Richland
12.2013 - 08.2014
Medicaid Eligibility Specialist
SC Department Of Health And Human Services
08.2008 - 12.2013
Master of Arts - Public Administration
Strayer University
Bachelor of Science - Political Science
South Carolina State University
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