Lozen Lord
Orlando,FL
Summary
Proven leader and quick learner, excelled at Crumbl Cookies by enhancing customer satisfaction and training staff, showcasing strong work ethic and teamwork. Expert in time management, adept at handling high-pressure situations, skilled in collaboration and maintaining productivity under pressure.
Overview
2
2
years of professional experience
Work History
Food Runner
Sushi B Hibachi Grill
11.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Shift Leader
Crumbl Cookies
07.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Health Sciences Pre-Clinical
University of Central Florida
4000 Central Florida Blvd04.2027
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Experience
- Leader
Languages
Korean
Professional Working
Timeline
Food Runner
Sushi B Hibachi Grill
11.2023 - Current
Shift Leader
Crumbl Cookies
07.2022 - 08.2024
Bachelor of Science - Health Sciences Pre-Clinical
University of Central Florida
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