L Paola Mirabella
Murfreesboro,TN
Summary
Experience Commercial Lines Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven, and adaptable with excellent planning and problem-solving abilities. Offering 7 years of experience and willingness to take on any challenge.
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
10
10
years of professional experience
Work History
Insurance Agent
AmeriAgency Inc
Murfreesboro, Tennessee
11.2015 - Current
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
Analyst, Middle Office
Mercosur Casa De Bolsa S.A. (Brokerage Firm)
Caracas, Miranda, Venezuela
05.2007 - 12.2010
- Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance, and support and liquidity characteristics of positions.
- Collaborated with analysts and coverage traders to distribute relevant market information.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Discussed financial options with clients and provided informed suggestions.
- Maintained regular contact with clients to inform about transactions and performance.
Education
No Degree - General English Program
Middle Tennessee State University
Murfreesboro, TNInternational Business Economics - International Business
Instituto Universitario De Nuevas Professiones
Valencia07.2009
Skills
- Policy Feature Explanations
- Email Marketing
- Underwriting and Adjustments
- Clientele Development
- Insurance Customization
- Underwriter Collaboration
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Insurance Agent
AmeriAgency Inc
11.2015 - Current
Analyst, Middle Office
Mercosur Casa De Bolsa S.A. (Brokerage Firm)
05.2007 - 12.2010
No Degree - General English Program
Middle Tennessee State University
International Business Economics - International Business
Instituto Universitario De Nuevas Professiones
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