L. Syeedah Phang
Atlanta,GA
Summary
To obtain a position where I can prove my hard working ability and contribute to the growth of the company while gradually increasing my responsibilities in the company. Qualified Bus Driver aiming to fulfill Supervisor role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols. Hardworking employee enthusiastic about learning mangement field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
City Bus Operator
Marta Transit
Atlanta, GA
01.2021 - Current
- Provided passenger assistance, collected fares and offered schedule and route information.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained GA driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Bus Driver Training Instructor / Bus Driver
National Tour Inc
Los Angeles, CA.
01.2010 - Current
- Operated a Standard City Bus over public streets on a standardized bus route
- Would pick up and drop off passengers at assigned bus stops
- Would assist disabled passengers entering and exiting the bus
- Maintained order on the bus, cleaned the bus and received monies tokens and transfers from patrons
- Was required to keep a strict timetable according to company policies.
- Conducted new hire training on multiple routes with preferred work methods and safety.
- Developed and implemented training materials and course updates.
- Identified driver training needs to make recommendations to manager.
- Tracked daily driver logs to comply with regulatory standards.
Delivery Driver
Amazon
Atlanta, Ga
01.2019 - 01.2020
- Load and unloading packages
- Deliver packages to residential and commercial locations
- Dealing with customers on a day to day basis
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
City Bus Operator
Culver City
Culver City, CA.
01.2015 - 01.2019
- Operated a Standard buses over public streets on a standardized bus route
- Would pick up and drop off passengers at assigned bus stops
- Would assist disabled passengers entering and exiting the bus
- Maintained order on the bus, cleaned the bus and received monies tokens and transfers from patrons.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Sales Representative
Gold Rush
Hawthorne, CA
01.2010 - 01.2012
- Greet and assist customers in making selections
- Was required to keep accurate records of inventory
- Initiated phone calls to customers and potential customers
- Processed data and input into computer system.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Cashier
Walmart
Los Angeles, CA
01.2009 - 01.2011
- Assist customers in making selections by answering questions, informing them of prices and locations of products
- Operated a standard computerized cash register inputting
- Was responsible for keeping a clean and safe work environment
- Stocked shelves, inventory control functions, created and arranged displays.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Clerical Assistant
TRC Staffing
Atlanta, GA
01.2007 - 01.2009
- Performed all manner and types of clerical and office work
- Answered phones, answered customer questions and directed calls to appropriate individuals
- Maintained office inventory and reordered supplies as needed.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Delivered clerical support by handling range of routine and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Environmental Charter High School
2006
Skills
- Safety Procedures
- Traffic Laws and Regulations
- Accident Reporting
- Elderly and Disabled Assistance
- Safety Protocols
- Commercial Drivers License (CDL)
- DOT Rules
- Bus Safety
- Federal and State Driving Regulations
- Vehicle Safety and Maintenance
- Local Routes
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
City Bus Operator
Marta Transit
01.2021 - Current
Delivery Driver
Amazon
01.2019 - 01.2020
City Bus Operator
Culver City
01.2015 - 01.2019
Bus Driver Training Instructor / Bus Driver
National Tour Inc
01.2010 - Current
Sales Representative
Gold Rush
01.2010 - 01.2012
Cashier
Walmart
01.2009 - 01.2011
Clerical Assistant
TRC Staffing
01.2007 - 01.2009
Environmental Charter High School