Luan Thai
Pensacola,FL
Summary
Dynamic Training and Scheduling Specialist at Vietnam Airlines, I enhanced employee performance through innovative training programs and optimized resource allocation. My expertise in analytical thinking and coaching led to streamlined onboarding processes, significantly reducing training time while ensuring quality. Committed to continuous improvement, I fostered a culture of knowledge sharing among over 3000 flight attendants.
Overview
28
28
years of professional experience
Work History
Specialist at Vietnam Airlines
Training and Scheduling Specialist
07.1995 - 01.2023
- Developed and implemented training programs to enhance employee performance and compliance.
- Coordinated scheduling processes to optimize resource allocation and minimize downtime.
- Analyzed training effectiveness through feedback and assessment tools, driving continuous improvement.
- Mentored junior staff in best practices for scheduling and training delivery methodologies.
- Streamlined onboarding processes, reducing training time while maintaining quality standards.
- Facilitated workshops to promote skill development and knowledge sharing among team members.
- Arranging flight schedules and providing guidance and training for over 3000 flight attendants.
Education
Bachelor - Law
Ho Chi Minh City University of Law
Ho Chi Minh City, Viet NamSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Coaching and mentoring
- Continuous improvement
- Operational enhancement
Languages
English
Limited Working
Vietnamese
Native or Bilingual
Timeline
Specialist at Vietnam Airlines
Training and Scheduling Specialist
07.1995 - 01.2023
Bachelor - Law
Ho Chi Minh City University of Law