LuAnne Sexton-Cooper
Oracle,AZ
Summary
Qualification Summary Experienced and goal-oriented medical professional with a track record of consistently meeting and exceeding established goals and objectives related to A/R Cash Application Department. Experienced working in a fast paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior client service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
Overview
25
25
years of professional experience
Work History
Cash Applications Specialist
Trident Care
01.2022 - 01.2023
- Post EFT, 835, lockbox and manual posting
- Demonstrated high performance level processing payments proficiently and accurately
- Worked in paperless environment to accomplish assignments electronically.
- Utilized various software programs to process customer payments.
- Reconciled accounts receivable to general ledger.
Cash Application Specialist
HonorHealth
06.2012 - 06.2018
- Post EFT, 835, lockbox and manual posting
- Demonstrated high performance level processing payments proficiently and accurately
- Served as a team leader during the transition from STAR to EPIC systems
- Maintained general bookkeeping reports
- Reconciled accounts receivable to general ledger.
- Filed reports and posted daily batches in system.
Ancillary Scheduler* Surgery Scheduler* ER Unit Secretary
HonorHealth
10.1997 - 06.2012
- Expertly managed planning, scheduling, and coordination of outpatient procedures. Answered phone calls and messages for hospital wide network physician 3 medical facility, scheduling appointments, and handling patient inquiries.
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
Front Office Receptionist/Appointment Scheduler
Urology Associates
07.2000 - 03.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained transaction security by verifying payment cards against identification.
- Provided clerical support, addressing routine, and special requirements.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Some College (No Degree) - Nursing
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZSkills
- Payment Processing
- General Accounting
- Data Entry Accuracy
- Organizational Skills
- Time Management
- Cash Application Software
- Interpersonal Skills
Timeline
Cash Applications Specialist
Trident Care
01.2022 - 01.2023
Cash Application Specialist
HonorHealth
06.2012 - 06.2018
Front Office Receptionist/Appointment Scheduler
Urology Associates
07.2000 - 03.2001
Ancillary Scheduler* Surgery Scheduler* ER Unit Secretary
HonorHealth
10.1997 - 06.2012
Some College (No Degree) - Nursing
Maricopa Community Colleges - Scottsdale Community College