Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luauna Dean

Tualatin,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

30
30
years of professional experience

Work History

Commercial Sales Coordinator

Rose City Moving/Rose City Office Furnishings
2011.09 - Current
  • Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Promoted business' development by building and maintaining relationships with new clients.

Owner/Operator

Sweet Shoppe & Deli
2009.03 - 2011.09
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Sales Associate/Manager

Klockwerks Kustom Motorcycles
2007.01 - 2011.09

Sales Representative

Emerald City Moving & Storage
2003.01 - 2007.01
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed strong rapport with customers and created positive impression of business.

Sales Representative/Customer Service

Rose City Moving & Storage
1994.01 - 2003.01
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Determined customer needs and interests to recommend Commercial Moving Services to customers.
  • Built client list and strengthened customer relationships through consistent communication via phone and internet.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

High School Diploma -

Tigard High School
Tigard, OR
06.1980

Skills

  • Customer Consultations
  • Customer Relationship Marketing
  • Partnership Development
  • Client Satisfaction
  • Customer Service and Assistance
  • Company Representation
  • Acquiring New Customers

Timeline

Commercial Sales Coordinator

Rose City Moving/Rose City Office Furnishings
2011.09 - Current

Owner/Operator

Sweet Shoppe & Deli
2009.03 - 2011.09

Sales Associate/Manager

Klockwerks Kustom Motorcycles
2007.01 - 2011.09

Sales Representative

Emerald City Moving & Storage
2003.01 - 2007.01

Sales Representative/Customer Service

Rose City Moving & Storage
1994.01 - 2003.01

High School Diploma -

Tigard High School
Luauna Dean