Luauna Dean
Tualatin,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Commercial Sales Coordinator
Rose City Moving/Rose City Office Furnishings
09.2011 - Current
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Promoted business' development by building and maintaining relationships with new clients.
Owner/Operator
Sweet Shoppe & Deli
03.2009 - 09.2011
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Sales Associate/Manager
Klockwerks Kustom Motorcycles
01.2007 - 09.2011
Sales Representative
Emerald City Moving & Storage
01.2003 - 01.2007
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed strong rapport with customers and created positive impression of business.
Sales Representative/Customer Service
Rose City Moving & Storage
01.1994 - 01.2003
- Delivered superior customer service to retain existing customers and attract future customers.
- Determined customer needs and interests to recommend Commercial Moving Services to customers.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Tigard High School
Tigard, OR06.1980
Skills
- Customer Consultations
- Customer Relationship Marketing
- Partnership Development
- Client Satisfaction
- Customer Service and Assistance
- Company Representation
- Acquiring New Customers
Timeline
Commercial Sales Coordinator
Rose City Moving/Rose City Office Furnishings
09.2011 - Current
Owner/Operator
Sweet Shoppe & Deli
03.2009 - 09.2011
Sales Associate/Manager
Klockwerks Kustom Motorcycles
01.2007 - 09.2011
Sales Representative
Emerald City Moving & Storage
01.2003 - 01.2007
Sales Representative/Customer Service
Rose City Moving & Storage
01.1994 - 01.2003
High School Diploma -
Tigard High School
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