Luca Pinerolo
Las Vegas,NV
Summary
Proven track record of enhancing customer experiences at Dairy Queen Grill & Chill, leveraging exceptional customer service and cash handling skills. Demonstrated ability to increase transaction accuracy and efficiency, while mentoring new staff. Cultivated teamwork and professionalism as a Youth Sports Referee, embodying patience and empathy to foster a positive atmosphere.
Overview
6
6
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
01.2024 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked in kitchen preparing food that fulfilled in dining and to go orders.
Camera Assistant
Desert Oasis High School
08.2021 - 11.2023
- Supported efficient production flow by setting up cameras and maintaining equipment inventory.
- Ensured smooth filming process with precise marking of football games.
- Filmed live football games for coach studying and player feedback.
Youth Sports Referee
National Youth Sports
09.2018 - 08.2023
- Collaborated with coaches, parents, and administrators to ensure a positive atmosphere at sporting events.
- Contributed to an enjoyable atmosphere by displaying a professional demeanor throughout games.
- Cultivated strong relationships with fellow officials, facilitating effective teamwork during games and supporting each other''s growth as professionals.
- Assisted with opening and closing procedures at park sites.
- Officiated games according to set rules and with fairness and respect to participants and spectators.
- Provided guidance to new referees, sharing best practices and mentoring them in their roles.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV05.2024
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Staff Training
- Merchandise Restocking
Football and Bass Guitar
As a Desert Oasis graduate, I played two years of Varsity football as a quarterback. I currently still enjoy playing football and assisting in training future athletes. I also am passionate about music and have been playing the bass guitar for the last two and a half years. I practice every day.
Timeline
Cashier
Dairy Queen Grill & Chill
01.2024 - 04.2024
Camera Assistant
Desert Oasis High School
08.2021 - 11.2023
Youth Sports Referee
National Youth Sports
09.2018 - 08.2023
High School Diploma -
Desert Oasis High School