Summary
Overview
Work History
Education
Skills
Timeline
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LUCA GARCIA

Frederick,MD

Summary

Adaptable high school graduate with 5 years of work experience and a proven knowledge of customer communications, customer service, and customer satisfaction. Aiming to leverage my abilities to successfully fill the Full-time role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

6
6
years of professional experience

Work History

Store Manager

Noodles & Company
06.2023 - Current
  • Voted Employee of the month 4 times by general managers, other store managers, and team members
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Office Assistant

Young Rembrandts
08.2020 - Current
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Interacted with customers by phone, email, or in-person to provide information.

Warehouse Selector

Aldi
11.2022 - 03.2023
  • Followed and completed orders precisely for correct items, sizes and quantities in fast paced environment.
  • Operated equipment such as a pallet tugger to safely transport merchandise throughout warehouse.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Collaborated with team members to achieve daily pick and pack goals.

MERCHANDISE ASSOCIATE

Marshalls
09.2020 - 08.2021
  • Voted employee of the quarter by managers, coordinators, and co-workers in Q2 of 2021.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
  • Receive, open, unpack and issue sales floor merchandise
  • Clean display cases, shelves, and aisles
  • Answer customers' questions about merchandise and advise customers on merchandise selection.

FUN ZONE ATTENDANT

AMUSEMENTS, The Frederick Keys
04.2019 - 09.2019
  • Direct patrons to rides, seats, or attractions
  • Tend amusement booths in stadium, performing duties such as conducting games, and awarding prizes
  • Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides
  • Sell tickets and collect fees from customers
  • Provide information about facilities, entertainment options, and rules and regulations.

Education

FREDERICK COMMUNITY COLLEGE
Frederick, MD

High School Diploma -

FREDERICK HIGH SCHOOL
Frederick, MD
06.2021

Skills

  • Cash Register
  • Merchandising
  • Retail Sales
  • Customer Service
  • Computer Skills
  • Picking and Processing

Timeline

Store Manager

Noodles & Company
06.2023 - Current

Warehouse Selector

Aldi
11.2022 - 03.2023

MERCHANDISE ASSOCIATE

Marshalls
09.2020 - 08.2021

Office Assistant

Young Rembrandts
08.2020 - Current

FUN ZONE ATTENDANT

AMUSEMENTS, The Frederick Keys
04.2019 - 09.2019

FREDERICK COMMUNITY COLLEGE

High School Diploma -

FREDERICK HIGH SCHOOL

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LUCA GARCIA