Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Timeline
Generic

LUCAS ACUFF

Brooklyn,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

See Eyewear
04.2022 - Current
  • Establishing long-term store organization and policy standards to ensure a smooth onboarding process
  • Creating templates via Excel/Word for various store systems including scheduling, budgeting, and order processing
  • Developing a 4 person team to reach a 1.8 million dollar goal for 2022 with a 4.7% increase in conversion
  • Assessing, ordering and merchandising inventory every few weeks to keep product fresh and moving
  • Managing monthly payroll with strategic scheduling to cut cost and ensure peak days are adequately covered with high performing employees

Eye Care Manager

Lens Crafters
12.2020 - 04.2022
  • Completed pre-screening vision tests on patients utilizing clinical knowledge, increased patient use of retinal imagingby 80%
  • Updated new hire orientation and training procedures and conducted reviews with new hires to establishdevelopment plans
  • Optimized the appointment book to ensure patients are scheduled accordingly per the examination required,achieved 11% growth in exams for 2021
  • Created and maintained patient charts following HIPPA guidelines to ensure all medical records are handled andfiled appropriately

Store Manager

Sunglass Hut
01.2016 - 10.2020
  • Led a 6-person team with a store volume of $1,000,000
  • Provided onboarding and training of new managers and associates entering our market
  • Consistently held a conversion over 12%, increasing 3.6% overall compared to the previous year
  • Partnered with Luxottica operations team to create an effective, comprehensive learning platform
  • Identified and leveraged reports to consistently drive sales by identifying wins and opportunities to attain a 11.2%increase in sales despite a 4% decrease in traffic

Dining Room Supervisor

Cottingham Retirement Community
05.2013 - 01.2016
  • Recruited new hires for the dining room staff
  • Established training timelines and framework in collaboration with the Director Of Culinary Operations
  • Led a 4 person team to execute the serving of a meal for 75+ residents in an effective manner
  • Implemented policies and procedures to create a fast paced, multitasking environment to improve efficiency

Education

Bachelors of Business Administration - Marketing

University of Cincinnati
Cincinnati, OH
08.2020

Skills

  • Product and Service Sales
  • Sales Expertise
  • Staff Supervision
  • Employee Scheduling
  • Goals and Performance
  • Customer Service
  • Sales and Marketing

Certification

  • Digital Marketing, Stukent Simulations - 06/2020
  • Inbound Marketing, Hubspot Academy - 06/2020

Professional Development

National Retail Federation Conference, New York City, NY- 01/2020

  • Attended a 4-day national retail conference that convenes industry leaders to exchange visionary ideas, build partnerships and experience new technologies

Study Abroad at Harlaxton College, Grantham, United Kingdom- 05/2017- 06/2017

  • Studied British history through a culturally immersive study abroad course

Timeline

Assistant Store Manager

See Eyewear
04.2022 - Current

Eye Care Manager

Lens Crafters
12.2020 - 04.2022

Store Manager

Sunglass Hut
01.2016 - 10.2020

Dining Room Supervisor

Cottingham Retirement Community
05.2013 - 01.2016

Bachelors of Business Administration - Marketing

University of Cincinnati

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LUCAS ACUFF