Lucas Androwick
Douglassville,PA
Summary
Experienced employee and independent contractor successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments.
Overview
15
15
years of professional experience
Work History
Independent Contractor
Self Employed
10.2018 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed effective improvement plans in alignment with goals and specifications.
- Analyzed user feedback to gather input and identify areas required for improvement.
Center Coordinator
Pinnacle Health Cardiovascular Institute
06.2011 - 08.2016
- Gathered and organized materials to support operations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Monitored front areas so that questions could be promptly addressed.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Completed bi-weekly payroll for 65+ employees.
- Interceded between employees during arguments and diffused tense situations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Credentialing Specialist
Highmark Blue Cross Blue Shield
06.2010 - 06.2011
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
Education
No Degree - General Studies
Harrisburg Area Community College
Harrisburg, PAHigh School Diploma -
Gettysburg Area High School
Gettysburg, PA06-2003
Skills
- Scheduling
- Estimations and quotes
- Scope definition
- Production planning
- Deadline adherence
- Client consultation
- Error correction
- Records coordination
- Workload management
Timeline
Independent Contractor
Self Employed
10.2018 - Current
Center Coordinator
Pinnacle Health Cardiovascular Institute
06.2011 - 08.2016
Credentialing Specialist
Highmark Blue Cross Blue Shield
06.2010 - 06.2011
No Degree - General Studies
Harrisburg Area Community College
High School Diploma -
Gettysburg Area High School
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