Lucas Balow
East Lansing,MI
Summary
Encouraging worker and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Busser
Alpha Chi Omega
08.2023 - Current
- Transported dirty utensils, dishes, and trays to kitchen to help stay on top of cleaning.
- Reset and cleaned tables quickly to prepare for next meals.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean eating and working areas.
Assistant Manager
Woodside Athletic Club
05.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized recreational environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Clerk
Woodside Athletic Club
05.2019 - 05.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Sold merchandise and food to customers while monitoring the profit each product made daily.
- Handled the day-to-day earnings and ensured there were no discrepancies.
Delivery Driver
Jimmy John's
06.2023 - 08.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Floor Worker
Jos. A. Bank
06.2022 - 08.2022
- Collaborated with team members to complete daily tasks and achieve store goals.
- Scanned and recorded inventory to maintain product supply levels and track shipments.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Education
Bachelor of Arts - Advertising
Michigan State University
East Lansing, MI05.2026
High School Diploma -
Wylie E. Groves High School
Beverly Hills, MI06.2022
Skills
- Time Management
- Customer Relations
- Positive Attitude
- Quick Learner
- Strong Work Ethic
- Strong Communication Skills
- Interpersonal Skills
Timeline
Busser
Alpha Chi Omega
08.2023 - Current
Delivery Driver
Jimmy John's
06.2023 - 08.2023
Assistant Manager
Woodside Athletic Club
05.2023 - 09.2023
Floor Worker
Jos. A. Bank
06.2022 - 08.2022
Clerk
Woodside Athletic Club
05.2019 - 05.2023
Bachelor of Arts - Advertising
Michigan State University
High School Diploma -
Wylie E. Groves High School