Lucas Bedau
Paw Paw,MI
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sportsman’s Warehouse
Kalamazoo, MI
09.2025 - Current
- Provide customer service in the Fishing department, helping customers choose gear based on their needs and experience level.
- Operate the cash register efficiently, handle returns and transactions, and answer incoming phone calls as the first point of contact.
- Transfer calls to appropriate departments and assist with general store inquiries.
- Merchandise and stock shelves, maintain product displays, and ensure the sales floor stays organized and presentable.
- Support teammates during busy hours by balancing register duties with sales-floor assistance.
Employee
Highs Marine
Decatur, MI
05.2024 - 07.2025
- Delivered customer support in a retail setting, addressing inquiries and ensuring satisfaction.
- Assisted with merchandise handling, inventory management, and daily opening/closing procedures.
- Developed leadership skills through overseeing daily operations, training new staff, promoting teamwork and consistent service delivery.
- Performed technical maintenance and repairs on boat motors and trailers.
Ski Instructor
Timber Ridge
Bangor, MI
12.2023 - 03.2023
- Led groups of students in learning skiing techniques while tailoring instruction to client needs.
- Communicated effectively to ensure safety and maximize enjoyment.
- Enhanced customer service skills by addressing customer questions and resolving minor issues on-site.
Education
Associates - Business
Lake Michigan College
Benton Harbor, MI05.2026
High School Diploma -
Paw Paw High School
Paw Paw, MI06.2024
Bachelor of Science - Electrical Engineering
Michigan Technological University
Houghton, MISkills
- Professional phone communication
- Problem solving and conflict resolution
- Detail-oriented record keeping
- Customer service
- Communication skills
- Visual merchandising
- Teamwork and collaboration
- POS system operation
- Time management
- Energetic self-starter
- Cash handling accuracy
Leadership Experience
- Mountain Bike Club, Paw Paw High School, Founder & President, 09/20, 06/23, Established and grew the PPHS Mountain Bike Club, fostering a community for biking enthusiasts., Organized events and taught biking skills, introducing members to the sport.
- Soccer Team, Paw Paw High School, 08/20, 06/23, Contributed as a team member and demonstrated leadership as a two-year JV leader., Achieved Academic All-Conference recognition.
- Alpine Ski Team, Paw Paw High School, 08/19, 06/23, Competed at state level, achieving Academic All-State and placed fifth in conference and sixth in region.
Timeline
Sales Associate
Sportsman’s Warehouse
09.2025 - Current
Employee
Highs Marine
05.2024 - 07.2025
Ski Instructor
Timber Ridge
12.2023 - 03.2023
Associates - Business
Lake Michigan College
High School Diploma -
Paw Paw High School
Bachelor of Science - Electrical Engineering
Michigan Technological University