Julia Sexton
Valdosta,GA
Summary
Professional with strong experience in project coordination and support. Skilled in managing timelines, organizing resources, and ensuring project milestones are met. Known for effective team collaboration and adaptability to changing needs. Expertise in communication, problem-solving, and multitasking to drive successful project outcomes.
Overview
6
6
years of professional experience
Work History
Sales Associate
TJ Maxx
05.2023 - 04.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Improved customer satisfaction by promptly locating items and providing product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Head Cashier
The Home Depot
03.2021 - 09.2022
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
Sales Associate
T.J. Maxx
07.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Klutch
06.2018 - 01.2019
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Dipolma -
Lowndes High School
Valdosta, GABachelor's degree - Computer Science
Valdosta State University
Valdosta, GASkills
- Retail Sales
- Client Support
- Java Programming
- Effective Communication
- Professional Phone Communication
- Strong Technical Skills
- Experienced in Microsoft Word Document Creation
- Advanced Excel Skills
- Team Leadership
- Committed to Continuous Learning
- Constructive Outlook
- Evaluation and Analysis Skills
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Affiliations
Volunteer at The Tree House Thrift Shop - nonprofit organization that donates to hospice
Languages
English
Native or Bilingual
Timeline
Sales Associate
TJ Maxx
05.2023 - 04.2024
Head Cashier
The Home Depot
03.2021 - 09.2022
Sales Associate
T.J. Maxx
07.2020 - 02.2021
Sales Associate
Klutch
06.2018 - 01.2019
Dipolma -
Lowndes High School
Bachelor's degree - Computer Science
Valdosta State University