Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucas Custodio

Lehigh Acres

Summary

Dynamic Operations Manager with a proven track record at Custodio Telecom Corporation, excelling in team leadership and operations management. Enhanced profitability through strategic vendor relationships and effective problem-solving. Adept at training staff and fostering customer service excellence, driving productivity and compliance across diverse teams.

Overview

8
8
years of professional experience

Work History

Operations Manager

Custodio Telecom Corporation
11.2018 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.

Export Sales Executive

Duroline SA
12.2016 - 09.2018
  • Facilitated smooth international transactions by navigating complex customs regulations, tariff schedules, and shipping logistics.
  • Conducted in-depth market research for identifying potential customers and understanding their requirements.
  • Boosted profitability with comprehensive analysis of market trends, pricing structures, and competitor activities.
  • Trained junior staff members on export procedures, enhancing overall team productivity and capabilities.

Education

Bachelor of Business Administration - International Business Management

University of Caxias Do Sul
Caxias Do Sul
12-2017

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Languages

English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Operations Manager

Custodio Telecom Corporation
11.2018 - Current

Export Sales Executive

Duroline SA
12.2016 - 09.2018

Bachelor of Business Administration - International Business Management

University of Caxias Do Sul

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Lucas Custodio