Lucas Dejewski
Garland,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Roofing Salesperson
Elite Roofing And Home Restoration
07.2023 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
Facility Maintenance Worker
Fellowship Church
06.2021 - 07.2023
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Delivery Driver
Dominos's Pizza
09.2019 - 06.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Camp Counselor
Camp Grady Spruce
06.2019 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Front of House Team Member
Chick-fil-A
08.2017 - 09.2018
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
Bachelor of Science - Cognitive Science
The University of Texas At Dallas
Richardson, TX12.2024
High School Diploma -
Garland High School
Garland, TX06.2019
Skills
- Professional Development
- Customer Feedback
- Strategic Planning
- Converting Leads
- Complex Problem-Solving
- Client Satisfaction
- Staff Training
- Customer Care
Timeline
Roofing Salesperson
Elite Roofing And Home Restoration
07.2023 - Current
Facility Maintenance Worker
Fellowship Church
06.2021 - 07.2023
Delivery Driver
Dominos's Pizza
09.2019 - 06.2021
Camp Counselor
Camp Grady Spruce
06.2019 - 08.2019
Front of House Team Member
Chick-fil-A
08.2017 - 09.2018
Bachelor of Science - Cognitive Science
The University of Texas At Dallas
High School Diploma -
Garland High School
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