Lucas Eckstein
Minneapolis,MN
Summary
Dedicated professional with experience in delivering exceptional customer service and managing event operations. Known for proactive problem-solving and fostering teamwork to ensure seamless guest experiences.
Overview
3
3
years of professional experience
Work History
Banquet Captain
Lucky Club
Minneapolis, MN
09.2024 - Current
- Supervised banquet staff to ensure smooth event operations.
- Managed inventory of banquet supplies for efficient service delivery.
- Facilitated communication between kitchen and service staff during events.
- Assisted in menu planning and layout for various banquet events.
- Monitored guest satisfaction and addressed concerns promptly.
- Handled payments and finances for events.
Server
Aster Cafe
Minneapolis, Minnesota
04.2023 - Current
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of dining and service areas.
- Upsold menu items to enhance guest experience.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Certificate - AP Esthiology
Aveda Institute of Arts And Sciences
Minneapolis, MN04-2026
Certificate - Esthiology
Aveda Institute of Arts And Sciences
Minneapolis, MN11-2024
Skills
- Customer service
- Event coordination
- Guest satisfaction
- Effective communication
- Team leadership
- Time management
Timeline
Banquet Captain
Lucky Club
09.2024 - Current
Server
Aster Cafe
04.2023 - Current
Certificate - AP Esthiology
Aveda Institute of Arts And Sciences
Certificate - Esthiology
Aveda Institute of Arts And Sciences