Job Search Status
Open to workDesired start date: Immediately
Open To Work
Lucas Essman
Phoenix,Arizona
Work Preference
Summary
Dependable professional with extensive experience in customer service, logistics, and hospitality. Demonstrated ability to exceed performance targets while ensuring high levels of client satisfaction in fast-paced environments. Recognized for strong communication skills and leadership potential, fostering a collaborative team atmosphere.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Sales Associate
Calvin Klein
Phoenix, AZ
04.2025 - 01.2026
- Assisted customers with product selection and provided exceptional service.
- Maintained visual merchandising standards to enhance store presentation.
- Managed inventory levels and restocked merchandise as needed.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure a smooth shopping experience.
- Handled customer inquiries and resolved issues promptly and effectively.
- Trained new associates on store policies and customer service techniques.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Content Creator and Brand Developer
Self-Employed
Phoenix, Arizona
01.2017 - 01.2026
- Collaborated with brands to produce sponsored content, amplifying promotional reach.
- Implemented creative campaigns, generating thousands of impressions across platforms.
- Created engaging content across social media platforms, increasing audience interaction.
- Curated content for various social media outlets, ensuring relevance and timeliness.
- Developed written articles and blog posts on diverse topics for digital publication.
- Utilized graphic design tools to enhance the visual appeal of digital content.
- Edited and proofread content for clarity and accuracy before release.
- Engaged with audiences through social media comments and direct messages.
Caregiver
Opportunity Tree
08.2024 - 02.2025
- Assisted clients with daily living activities and personal care needs to enhance well-being.
- Supported clients in maintaining hygiene and overall comfort through consistent assistance.
- Collaborated with team members to create personalized care plans tailored to individual requirements.
- Maintained accurate documentation and managed daily schedules to support dignity-driven care.
- Provided hands-on care, ensuring safe wheelchair transport for adults with intellectual disabilities.
Cleaning Specialist
Merry Maids
05.2023 - 05.2024
- Achieved 95% satisfaction rate in residential and commercial cleanings, earning three 'Good Egg' awards.
- Utilized industry-standard tools and eco-friendly products for residential cleaning.
- Conducted inspections to ensure cleanliness and resolved issues promptly.
- Trained new hires on health and safety protocols across diverse environments.
- Organized cleaning supplies and equipment to enhance workflow efficiency during tasks.
Server Assistant
Etta
04.2022 - 05.2023
- Assisted servers with food and beverage service during peak restaurant hours.
- Maximized seating capacity by efficiently turning over tables for 100+ guests per shift.
- Maintained dining room cleanliness and guest satisfaction through collaborative teamwork.
- Prepared dining areas by setting tables and organizing utensils to enhance efficiency.
Host
Tommy Bahama
08.2021 - 02.2022
- Managed guest flow for 150+ nightly diners through digital reservations, reducing wait times by 30%.
- Ensured organized front-of-house operations during peak hours to enhance dining experience.
- Greeted guests warmly, fostering a welcoming atmosphere.
- Coordinated reservations and seating arrangements for efficient service delivery.
- Collaborated with servers to maintain timely guest service and high satisfaction levels.
Warehouse Associate
Amazon
01.2021 - 05.2021
- Achieved 98% accuracy while processing 400-600 packages per hour.
- Streamlined workflows with team members, enhancing warehouse efficiency by 15%.
- Operated forklifts to move products within the warehouse efficiently.
- Loaded and unloaded shipments following safety protocols.
- Organized inventory to ensure accurate stock levels and accessibility.
Server
Anthem Golf & Country Club
08.2017 - 05.2020
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Guided guests through menu selections and highlighted daily specials to enhance dining satisfaction.
- Delivered attentive dining support in country club, elevating guest experiences.
- Collaborated with kitchen staff, ensuring timely food delivery to patrons.
- Managed multiple tables with meticulous attention to detail.
- Ensured professional interactions with guests throughout dining experience.
- Processed orders using point-of-sale systems, reducing wait times for guests.
- Helped implement new cleaning system, decreasing cleanliness complaints by 20%.
Mover / Transporter
Drive By Blessings
06.2017 - 06.2018
- Transported and delivered donated furniture to housing placements, providing essential support for homeless veterans.
- Loaded and unloaded furniture efficiently, ensuring timely operations.
- Organized and packed items securely using protective materials to prevent damage during transit.
- Collaborated with team members to streamline moving processes, enhancing overall service delivery.
- Communicated with clients to confirm moving details and schedules, enhancing service quality.
- Maintained equipment and tools in optimal working condition for safety and efficiency.
- Followed safety protocols during heavy lifting to minimize risks of injury.
- Earned recognition for reliability and compassion in supporting vulnerable populations during physically demanding tasks.
Sales Associate
Banana Republic
Phoenix, AZ
11.2016 - 04.2017
- Assisted customers with product selection and delivered exceptional service, enhancing customer satisfaction.
- Greeted customers and provided exceptional customer service.
- Guided customers in finding products, addressing inquiries, and providing product recommendations.
- Handled customer inquiries and resolved issues promptly and effectively.
- Processed transactions efficiently using point-of-sale systems.
- Maintained visual merchandising standards, improving store presentation and customer experience.
- Managed inventory levels and restocked merchandise regularly.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Boulder Creek High School
Anthem, AZ05-2019
Skills
- Point-of-sale systems
- Sales support
- Retail merchandising
- Product presentation
- Customer engagement
- Client engagement
- Inventory management
- Research and organization
- Team leadership and mentorship
- Adaptability
- Positive and professional
- Customer communication
Certification
CPR Certified
Timeline
Sales Associate
Calvin Klein
04.2025 - 01.2026
Caregiver
Opportunity Tree
08.2024 - 02.2025
Cleaning Specialist
Merry Maids
05.2023 - 05.2024
Server Assistant
Etta
04.2022 - 05.2023
Host
Tommy Bahama
08.2021 - 02.2022
Warehouse Associate
Amazon
01.2021 - 05.2021
Server
Anthem Golf & Country Club
08.2017 - 05.2020
Mover / Transporter
Drive By Blessings
06.2017 - 06.2018
Content Creator and Brand Developer
Self-Employed
01.2017 - 01.2026
Sales Associate
Banana Republic
11.2016 - 04.2017
High School Diploma -
Boulder Creek High School