Lucas Hart
Iowa City,IA
Overview
4
4
years of professional experience
Work History
Housekeeper/Customer Service Representative
Red Fox Inn & Suites
11.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Lead Cashier/Ice Cream Maker
The Shell Rock Scoop
06.2019 - 07.2022
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Broke down, cleaned, and sanitized work stations at end of shift.
- Trained new employees, showing them how to take orders, serve ice cream, clean their workstation, open and close the restaurant.
Education
Bachelor of Science - Psychology
University of Iowa
Iowa City, IA05.2026
Skills
- Team Collaboration
- Communication
- Microsoft Excel
- Detail Oriented
- Computer troubleshooting
- Adaptability
Accomplishments
- Food Drive Volunteer - While apart of the Leo's Club in high school, the founder and I organized a food drive at Waverly-Shell Rock Junior High. We were able to raise and donate over 500 canned food items to the local food shelter.
- National Honors Society - I was apart of Waverly-Shell Rock High School's National Honors Society chapter.
- Speech Club - I participated in speech club all through high school, even making it to the state level each year in individual competitions.
- Spring Play - I began participating in our school's spring plays my junior and senior year. Both years I landed lead roles in Trifles and One Flew Over the Cuckoo's Nest.
Timeline
Housekeeper/Customer Service Representative
Red Fox Inn & Suites
11.2022 - Current
Lead Cashier/Ice Cream Maker
The Shell Rock Scoop
06.2019 - 07.2022
Bachelor of Science - Psychology
University of Iowa
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