Lucas Jennings
Austin,TX
Summary
Operations and quality assurance professional with experience in regulated manufacturing, technical operations, and administrative project support. Expertise in CGMP compliance, quality auditing, documentation control, and process improvement with a proven ability to strengthen workflows and ensure operational accuracy. Skilled at coordinating cross-functional teams, managing documentation systems, and supporting leadership through data reporting and project execution. Recognized for improving compliance standards, optimizing processes, and implementing solutions that enhance operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Technician
Total Site Solutions
Georgetown, TX
- 01.2025
- Install and configure IT equipment including server racks and network systems.
- Maintain workflow accuracy, perform troubleshooting, and report progress to leadership.
- Conduct in-process canister inspections, verifying documentation accuracy and rack configuration compliance while supporting technicians in proper documentation practices and process understanding.
- Trained in printing labels for coreweave, X AI, and CS.
- Collaborate with validation on resolving duplicate PDU and switch service tags.
- Provider of data center and IT infrastructure solutions.
Project Manager
Aria Lattner
Austin, TX
01.2023 - 01.2025
- Provided administrative and quality support to business owners.
- Managed logistics, product listings, and internal communication.
- Recruited and coordinated influencers to promote products.
- Negotiated vendor contracts, reducing production costs.
- Delivered consistent updates and feedback to improve workflow efficiency.
- Sustainable fashion and jewelry company.
Owner
Pet Care Services
Austin, TX
01.2022 - 01.2025
- Established client base through recommendations.
- Work with clients to understand and exceed their expectations.
- Perform pet care services from administration of medicine to housesitting.
- Animal hospice care.
Pool Tech
St Joseph, Michigan
01.2021 - 01.2022
- Lead a 4-person team.
- Planned daily service routes between Michigan, Illinois, and Indiana.
- Collaborated with property rental management companies.
- Provides pool maintenance, customized pools, and repair services.
Assistant Manager
Schus Bar and Grille
St. Joseph, MI
01.2019 - 01.2021
- Provide friendly service to customers.
- Performed weekly inventory checks.
- Performed end-of-day duties.
- Assisted owner with various responsibilities, including menu changes.
- Filled any roles in multiple departments when short staffed.
- ServSafe Food Protection Manager Certification.
- Restaurant, proudly serving the community for over 40 years.
Executive Administrator
505 Management and SuperBook Coupons
St. Joseph, MI
01.2018 - 01.2020
- Managed billing and accounting for 505 Office Suites, Czar’s Nightclub, Superbook Coupons, and Sandbar & Grille.
- Oversaw payroll, rent issuance, and vendor invoice processing in QuickBooks.
- Conducted internal financial audits.
- Collaborated with developers on a digital coupon app, creating quality testing templates. Reduced coupon book printing cost by app implementation.
- Gathered user feedback to provide actionable feedback to app developers.
- Led internal team on developing user features for app development.
- Created marketing campaigns using Google and Facebook Ads.
- Provides accounting services and oversees financial operations and lease management for office spaces.
Quality Assurance
Premier Research Labs
Austin, TX
2016 - 01.2018
- Liaison between Production and Quality Assurance teams.
- Conducted quality audits to ensure products meet company requirements.
- Reviewed completed Batch Production Records (BPRs) for accuracy and completeness, working with team members to make corrections using CGDP.
- Used production experience to train employees on SOPs and equipment.
- Participated in improvement projects.
- Ran pest control program.
- Oversaw room inspections for sanitation compliance.
- Experience with cause maps and the 5 whys process.
- Conducted ROI analysis and led procurement of an automated handwashing system to improve operator hygiene compliance and sanitation standards in food processing areas.
- Manufactures dietary supplements and distributes food and cosmetics.
Production
Premier Research Labs
Austin, TX
2014 - 2016
- Operated machines following CGMP-compliant BPRs and SOPs.
- Developed technical writing skills working with Quality Assurance to overhaul BPR instructions for capsule packaging and encapsulation.
- Performed quality functions such as identifying and resolving aesthetic issues.
- Identified and documented deviations and nonconformances. Championed investigations for root cause determination and closing of deviations, NCMRs and CAPAs.
- Created weekly metrics templates and reported metrics to management for every production department.
- Organized warehouse pallets with forklift and trained 5 other operators for forklift duties. Class 1,2,3 license.
- Collaborated with engineers on increasing production output from 60 bottles per minute to 120.
- Supervised the encapsulation department. Correcting documentation errors and scheduling clean room releases.
- Weekly meetings with management for the encapsulation production schedule.
- Selected to the FDA audit prep team.
- Experience opening and closing CAPA and NCMR for multiple departments.
Skills
- Administrative Support & Customer Service
- Workflow & Documentation Management
- Microsoft Office Suite (Excel, Word, Outlook)
- Quality Assurance & Auditing
- Process Improvement
- Project & Time Management
- Data Entry & Reporting
- Communication & Team Collaboration
- Project Management
- Document Control
- Custom documentation templates
- Quality Management System (QMS)
- Customer Service
- Current Good Manufacturing Practices (CGMP)
- Good Documentation Practices (GDP)
- Manufacturing Operations
- Root cause analysis
Timeline
Project Manager
Aria Lattner
01.2023 - 01.2025
Owner
Pet Care Services
01.2022 - 01.2025
Pool Tech
01.2021 - 01.2022
Assistant Manager
Schus Bar and Grille
01.2019 - 01.2021
Executive Administrator
505 Management and SuperBook Coupons
01.2018 - 01.2020
Technician
Total Site Solutions
- 01.2025
Quality Assurance
Premier Research Labs
2016 - 01.2018
Production
Premier Research Labs
2014 - 2016