Lucas Kreisle

First thing in the morning we start off by checking the appointments for the day and getting hat tags and key trackers ready when we get a RV in we will greet the customer collect keys go over the customers concerns or repairs and perform a walk around on the coach. After the diagnosis is done i inform the customer of any necessary repairs or servicing needed, if the customer has no further repairs i cash out the customer and pull around their coach. Keeping customer satisfaction is a top priority as well as making up sales to keep profits on an upward trajectory.

Keeping a clean and tide kitchen as well as preparing customers food in a safe and timely order

• Delivered prompt service to prioritize customer needs.
• Responded proactively and positively to rapid change.
• Maintained up-to-date knowledge of product and service changes.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Trained new personnel regarding company operations, policies and services.
• Increased efficiency and team productivity by promoting operational best practices.

• Cleaned and organized the service drive, customer lounge, and restocked the bar.
• Communicated with coworkers and managers about completed duties.
• Performed cleaning and maintenance duties as directed.
• Sanitized high-traffic areas and equipment with approved cleaning supplies.
• Promoted products, services or programs to create greater demand for cross-performing opportunities.